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https://www.slideshare.net/naga00/application-support-requirements-processes
Sep 14, 2013 · Application support requirements & processes 1. Application Support Requirements & Processes Overview of the minimal information requirements for supporting applications and outline the mandatory processes and checkpoints in the Production Management Cycle.
https://simplicable.com/new/application-support
Jul 18, 2017 · Application support is the day-to-day process of operating an application.This includes providing a contact for users and managing the application to achieves its service level objectives.The following are common elements of application support.
https://www.fdmgroup.com/what-is-application-support/
Application Support is a challenging, dynamic and exciting career involved in delivering live IT environments that enable businesses daily. Your view of IT within business is holistic, from front to back, with many career path opportunities.
https://www.techrepublic.com/article/application-support-staff-provides-a-number-of-key-services/
These processes rely on computer applications, which in turn rely on the support staff. Normal and ongoing assistance with these business processes is part of the service provided by the support ...Author: Tom Mochal
https://searchitoperations.techtarget.com/tip/Application-support-best-practices-involve-all-teams
Jan 09, 2018 · Application support best practices come with their own set of rules. The support team must understand how the application is supposed to work for the customer -- how else will they know if something is a feature or a bug? Too often, technical people develop application support skills from a technical viewpoint, not a functional one.
https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Technology/dttl_technology_applicationsupport.pdf
Application Support Creating sustained value Value can only be gained from an enterprise resource planning system if an application management strategy is in place, supported by tried and tested methodologies and tools. Deloitte has identified five key dimensions to develop a world-class application support framework. These dimensions are:
https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html
Most organizations have implemented their IT systems—either ERPs or custom applications—to streamline and automate their business processes. The level of from-the-ground-up insights available to the team performing day-to-day application support and maintenance goes untapped in …
https://www.hcltech.com/application-support-maintenance
HCL’s Application Support services address these questions & is built around our ‘ReImagine’ ASM with DRYiCE TM (Autonomics & Orchestration) framework, which enhances our proven Managed Services elements to deliver ‘the 3E impact’ in IT operations—Efficiency, Effectiveness, and Experience.
https://en.wikipedia.org/wiki/Application_Services_Library
The Application Services Library (ASL) is a public domain framework of best practices used to standardize processes within Application Management, the discipline of producing and maintaining information systems and applications. The term "library" is used because ASL is presented as a set of books describing best practices from the IT industry.
http://regents.ohio.gov/obrpmcop/forms/templates/temp_systemapplicationsupport.doc
The purpose of the System/Application Support checklist is to ensure that all necessary system/application support processes, procedures, and materials are defined and documented. The Project Manager, Development Lead and Development Team, working with the Support Services representative, should use the System/Application Support checklist in planning for transition and …
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