Acquia Support

Searching for Acquia Support information? Find all needed info by using official links provided below.


Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us
    Acquia Support Guide. Review support services provided by Acquia to our customers

Acquia Customer Success Program

    https://www.acquia.com/solutions/customer-success
    At Acquia, customer success is a philosophy and a set of proven business practices and methodologies delivered from sales, service, support and technical teams. Your goal is to grow your business, our goal is to help you leverage the right Acquia resources to maximize the value of your investment. DELIVERING VALUE AND LONG TERM BUSINESS GROWTH

About Acquia billing — Acquia Product Documentation

    https://docs.acquia.com/support/billing/
    An Acquia subscription gives you access to a suite of services, information, and support for your Drupal websites. Acquia Cloud Professional requires a Developer or Professional Acquia subscription. Acquia charges your Acquia subscription monthly. For details on the different subscription types and prices, see Cloud pricing.

Service Level Policy - Product Guide — Acquia Product ...

    https://docs.acquia.com/guide/service-level/
    Acquia will use commercially reasonable efforts to make production PaaS infrastructure available for 99.95% during any calendar month during the applicable Subscription Term (the Service Commitment). In the event Acquia does not meet the Service Commitment, Customer will be eligible to receive a Service Extension as described below.

Digital Experience Platform Acquia

    https://www.acquia.com/
    Move beyond basic hosting and CMS to a platform that empowers you to deliver a personalized content experience across all channels. For the sixth consecutive year, the 2019 Gartner Magic Quadrant for Web Content Management report identifies Acquia as a WCM Leader. Download the report  ▸

Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us
    Acquia Support Guide. Review support services provided by Acquia to our customers

Acquia Customer Success Program

    https://www.acquia.com/solutions/customer-success
    At Acquia, customer success is a philosophy and a set of proven business practices and methodologies delivered from sales, service, support and technical teams. Your goal is to grow your business, our goal is to help you leverage the right Acquia resources to maximize the value of your investment.

Digital Experience Platform Acquia

    https://www.acquia.com/
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Cron time string format – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/articles/360004224494-Cron-time-string-format
    Scheduled Jobs in the Acquia Cloud User Interface in each environment of your application use cron to start the job(s) at specific time(s) in UTC. If you need to set a custom string, it's helpful to have the cron time format. The Cron time string format consists of five fields that Cron converts into a time interval.

Acquia Support (@acquia_support) Twitter

    https://twitter.com/acquia_support
    The latest Tweets from Acquia Support (@acquia_support). Providing support for Drupal the world over. Drupal PlanetFollowers: 1.1K

Acquia Customer Service Story Zendesk

    https://www.zendesk.com/customer/acquia/
    The customer support and engineering teams at Acquia were hunkered down, working a late night and preparing to switch on Zendesk Support. Acquia, a digital experience company, wraps everything they do around an open source web content management platform called Drupal that helps organizations achieve their most aspirational digital initiatives.

Acquia Cloud 2020 Acquia Platform Update

    https://cloud.acquia.com/
    New year. New features. Join our quarterly Platform Update Webinar to learn about the newest features and capabilities added to the Acquia Platform, in addition to our recent acquisition of AgilOne CDP.

Acquia Cloud 2020 Acquia Platform Update

    https://accounts.acquia.com/sign-up?path=app&site=cloud
    We may use this phone number to contact you about support-related issues. ... Join our quarterly Platform Update Webinar to learn about the newest features and capabilities added to the Acquia Platform, in addition to our recent acquisition of AgilOne CDP.

Acquia Support — Acquia Product Documentation

    https://docs.acquia.com/support/
    About Acquia Support¶. Acquia’s world-class support organization includes over 50 professionals with over 250 years of combined experience. Coupled with a 24x7 availability for critical issue response, Acquia Support provides best practice consultations customized to your needs.

Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us
    Acquia's Support Knowledge Base. search our knowledge base. Troubleshooting. Troubleshoot common problems, known issues, and technical questions. ... Acquia Support Guide. Review support services provided by Acquia to our customers. Product Documentation. Install and configure Acquia …

Support and TAM ticket information — Acquia Product ...

    https://docs.acquia.com/support/tickets/
    Acquia recommends filing support tickets as Medium urgency whenever possible, reserving the use of High for exceptional, non-urgent circumstances that require a more immediate response. Use Low urgency for issues Acquia Support can address within the next business day, as this allows Acquia to more quickly respond to other issues which are more time-sensitive.

Acquia Customer Success Program

    https://www.acquia.com/solutions/customer-success
    At Acquia, customer success is a philosophy and a set of proven business practices and methodologies delivered from sales, service, support and technical teams. Your goal is to grow your business, our goal is to help you leverage the right Acquia resources to maximize the value of your investment.

Acquia Support (@acquia_support) Twitter

    https://twitter.com/acquia_support
    The latest Tweets from Acquia Support (@acquia_support). Providing support for Drupal the world over. Drupal PlanetFollowers: 1.1K

Support Users Guide — Acquia Product Documentation

    https://docs.acquia.com/support/guide/
    Acquia Support won’t terminate a query without confirmation from the customer and an acknowledgement of the potential consequences. If Acquia Support can’t obtain confirmation from the customer, the query will be allowed to run. If the query impacts performance, website instances will be upsized as necessary to ensure stability.

Service Level Policy - Product Guide — Acquia Product ...

    https://docs.acquia.com/guide/service-level/
    Service Level Policy - Product Guide¶. Last updated: December 6, 2019. This Service Level Policy governs the use of Acquia Cloud Enterprise and Acquia Cloud Site Factory (each, a PaaS) under the terms of the applicable Order between Acquia and Customer.. Service Commitment

Digital Experience Platform Acquia

    https://www.acquia.com/
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Products and Services Guide — Acquia Product Documentation

    https://docs.acquia.com/guide/
    Acquia Inc. reserves the right to change the Products and Services Guide based on prevailing market practices and the evolution of our products. Changes will not result in a degradation in the level of services provided during the period for which fees for such services have been paid.

Contact Us - acquia.com

    https://www.acquia.com/about-us/contact
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Acquia Support — Acquia Product Documentation

    https://docs.acquia.com/support/
    About Acquia Support¶. Acquia’s world-class support organization includes over 50 professionals with over 250 years of combined experience. Coupled with a 24x7 availability for critical issue response, Acquia Support provides best practice consultations customized to your needs.

Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us
    Acquia Support Guide. Review support services provided by Acquia to our customers

Support and TAM ticket information — Acquia Product ...

    https://docs.acquia.com/support/tickets/
    A member of the Acquia Support team, or your TAM, will respond to the ticket and provide assistance as soon as possible, based on the ticket’s urgency and subscription level. In many instances, Acquia will request additional information or provide technical recommendations in a response.

Digital Experience Platform Acquia

    https://www.acquia.com/
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Careers at Acquia

    https://www.acquia.com/careers
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Cron time string format – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/articles/360004224494-Cron-time-string-format
    Scheduled Jobs in the Acquia Cloud User Interface in each environment of your application use cron to start the job(s) at specific time(s) in UTC. If you need to set a custom string, it's helpful to have the cron time format. The Cron time string format consists of five fields that Cron converts into a time interval.

Acquia Customer Service Story Zendesk

    https://www.zendesk.com/customer/acquia/
    The customer support and engineering teams at Acquia were hunkered down, working a late night and preparing to switch on Zendesk Support. Acquia, a digital experience company, wraps everything they do around an open source web content management platform called Drupal that helps organizations achieve their most aspirational digital initiatives.

Acquia Support (@acquia_support) Twitter

    https://twitter.com/acquia_support
    The latest Tweets from Acquia Support (@acquia_support). Providing support for Drupal the world over. Drupal PlanetFollowers: 1.1K

Acquia Reviews Glassdoor

    https://www.glassdoor.com/Reviews/Acquia-Reviews-E347852.htm
    172 Acquia reviews. A free inside look at company reviews and salaries posted anonymously by employees. ... " Can you believe the Drupal support team was never trained on " ... Acquia is run like a low-budget start up that makes bad decisions on everything from its Engage show to tech acquisitions to employee compensation, and this doesn't go ...4/5(171)

Acquia Cloud 2020 Acquia Platform Update

    https://cloud.acquia.com/
    New year. New features. Join our quarterly Platform Update Webinar to learn about the newest features and capabilities added to the Acquia Platform, in addition to our recent acquisition of AgilOne CDP.

Acquia hiring Support Engineer in Boston, MA, US LinkedIn

    https://www.linkedin.com/jobs/view/support-engineer-at-acquia-1642626874
    Acquia Support is a high-energy team that offers opportunities for growth and new challenges in a collaborative, supportive atmosphere – we’re dedicated and fun! Summary

Acquia Cloud 2020 Acquia Platform Update

    https://accounts.acquia.com/sign-up?path=app&site=cloud
    We may use this phone number to contact you about support-related issues. ... Join our quarterly Platform Update Webinar to learn about the newest features and capabilities added to the Acquia Platform, in addition to our recent acquisition of AgilOne CDP.

Acquia Drupal.org

    https://www.drupal.org/acquia
    About Acquia Acquia is the digital experience company. Global 2000 enterprises, government agencies and NGOs rely on Acquia’s open cloud platform to create new revenue streams, lower costs, and engage audiences more deeply through content, community, commerce and context. For more information visit www.acquia.com or call +1 781 238 8600.

Acquia - Wikipedia

    https://en.wikipedia.org/wiki/Acquia
    Acquia is a software-as-a-service company co-founded by Dries Buytaert and Jay Batson to provide enterprise products, services, and technical support for the open-source web content management platform Drupal. The company is venture capital backed, having received $173.5 million in eight rounds.

Acquia Products

    https://dev.acquia.com/products
    Acquia Cloud. Acquia Cloud is a Drupal-tuned application lifecycle management suite with a complete infrastructure to support Drupal deployment workflow processes from development and staging through to production. Learn More. Acquia Cloud Site Factory

Acquia Cloud Build the Future

    https://accounts.acquia.com/sign-in?site=cloud&path=app
    Acquia acceptable use policy Build the Future Designed for agility and power, Acquia Cloud provides the tools and services that enable you to build and manage digital solutions at scale.

Acquia Connector Drupal.org

    https://www.drupal.org/project/acquia_connector
    Dec 09, 2008 · An Acquia Subscription enhances the Drupal experience by providing the support and network services to operate a trouble-free Drupal website. Subscribers to Acquia gain access to remote network services, and premium subscriptions provide web-based ticket management, as well as email and telephone support.

Acquia Cloud

    https://dev.acquia.com/products/acquia-cloud
    With Acquia Cloud, Acquia delivers comprehensive Drupal infrastructure support from a single vendor. For a comprehensive overview of Acquia Cloud developer tools that help to automate workflows and optimize sites, visit Acquia Developer Experience Details. View Demo Try Now

Registration Acquia US Engage

    https://usengage.acquia.com/registration
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Acquia Employee Salaries Glassdoor

    https://www.glassdoor.com/Salary/Acquia-Salaries-E347852.htm
    A free inside look at Acquia salary trends based on 270 salaries wages for 155 jobs at Acquia. Salaries posted anonymously by Acquia employees.

Acquia Internet2

    https://www.internet2.edu/products-services/cloud-services-applications/acquia/
    Acquia helps Higher Education institutions optimize their campus experience through exceptional digital presence. Our digital innovation platform empowers Higher Education institutions of all types and sizes to move at the speed of the web with agility, integration and resiliency through open cloud hosting, developer tools and world-class support for Drupal, the open source content management ...

Drupal Cloud Hosting with Acquia IT@Cornell

    https://it.cornell.edu/acquia
    Cornell has contracted with Acquia, a cloud-based hosting company, to offer Drupal hosting. The contract includes preferred pricing for: Hosting Selected 3rd-party tools Selected add-on's Paid support What Skills do I Need to Work with an Acquia Drupal Site? You'll need both technical and web design skills. (Or you'll need to hire these skills.)

2019 Acquia Reviews, Pricing & Popular Alternatives

    https://reviews.fitsmallbusiness.com/acquia/
    Apr 09, 2019 · Users who gave Acquia a positive review said that it provides them with great website performance and uptime. They also cited excellent customer support. One user who gave Acquia a positive review on G2 Crowd said that it has a mature system support infrastructure, which sets it apart from other Drupal-focused hosting companies.

Job Application for Support Engineer at Acquia

    https://boards.greenhouse.io/acquia/jobs/1981983
    Acquia Support is a high-energy team that offers opportunities for growth and new challenges in a collaborative, supportive atmosphere – we’re dedicated and fun! Summary: We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently.



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