Acquia Support Guide

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Support Users Guide — Acquia Product Documentation

    https://docs.acquia.com/support/guide/
    This Support Users Guide describes the specific Support services provided by Acquia to our customers. Acquia will update this guide from time-to-time …

Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us
    Acquia's Support Knowledge Base. search our knowledge base. Troubleshooting. Troubleshoot common problems, known issues, and technical questions. ... Acquia Support Guide. Review support services provided by Acquia to our customers. Product Documentation. Install and configure Acquia Products. Support Acquia Support Knowledge Base.

Guides – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/sections/360000755354-Guides
    Acquia Support Knowledge Base; How-To; Guides; Guides Follow New articles New articles and comments. Tutorials and guides for developing features and content using Acquia-supported applications. How to better integrate New Relic with your application on Acquia Cloud.

Acquia Support — Acquia Product Documentation

    https://docs.acquia.com/support/
    Acquia Support involves assessment, diagnosis, and recommended resolution of application faults and performance issues. With aggressive SLA-based responses, Acquia Support includes unlimited infrastructure support and application allowances for: Drupal core, contributed modules, and themes; Custom modules and themes

Products and Services Guide — Acquia Product Documentation

    https://docs.acquia.com/guide/
    Acquia Inc. reserves the right to change the Products and Services Guide based on prevailing market practices and the evolution of our products. Changes will not result in a degradation in the level of services provided during the period for which fees for such services have been paid.

How-To – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/categories/360000325694-How-To
    Acquia Support Knowledge Base; How-To How-To. Best practices, tips and tricks, and site building, development, and hosting guides

Service Level Policy - Product Guide — Acquia Product ...

    https://docs.acquia.com/guide/service-level/
    Service Level Policy - Product Guide¶ Last updated: December 6, 2019 This Service Level Policy governs the use of Acquia Cloud Enterprise and Acquia Cloud Site Factory (each, a PaaS ) under the terms of the applicable Order between Acquia and Customer.

Acquia Cloud Product Guide — Acquia Product Documentation

    https://docs.acquia.com/guide/cloud-plus/
    1.5 Drupal Application Support Services. Acquia will provide technical support as described in the Support Users Guide for Customer’s Drupal applications on the Platform during the Subscription Term as indicated in the Order. 1.6 Data Centers. The Acquia Cloud is physically remote from Acquia’s …

Acquia Cloud Site Factory Product Guide — Acquia Product ...

    https://docs.acquia.com/guide/site-factory/
    1.3 Acquia Support Services Process. The Customer may contact Support Services in accordance with the Support Users Guide and in accordance with the available urgency levels. Initial response times for support requests vary on the urgency level and the Customer’s Subscription tier. Acquia Cloud Site Factory Subscriptions

Support and TAM ticket information — Acquia Product ...

    https://docs.acquia.com/support/tickets/
    To create a Support or TAM ticket, you must have an Acquia subscription that supports it, and you must not have used all of your provided support or TAM tickets. For more information, see the Support Users Guide. On the ticket creation screen, select whether you want to create a Support Ticket …

Support Users Guide — Acquia Product Documentation

    https://docs.acquia.com/support/guide/
    This Support Users Guide describes the specific Support services provided by Acquia to our customers. Acquia will update this guide from time-to-time …

Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us
    Acquia's Support Knowledge Base. search our knowledge base. Troubleshooting. Troubleshoot common problems, known issues, and technical questions. ... Acquia Support Guide. Review support services provided by Acquia to our customers. Product Documentation. Install and configure Acquia Products. Support Acquia Support Knowledge Base.

Acquia Support — Acquia Product Documentation

    https://docs.acquia.com/support/
    Acquia Support involves assessment, diagnosis, and recommended resolution of application faults and performance issues. With aggressive SLA-based responses, Acquia Support includes unlimited infrastructure support and application allowances for: Drupal core, contributed modules, and themes; Custom modules and themes

Guides – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/sections/360000755354-Guides
    Acquia Support Knowledge Base; How-To; Guides; Guides Follow New articles New articles and comments. Tutorials and guides for developing features and content using Acquia-supported applications. How to better integrate New Relic with your application on Acquia Cloud.

Products and Services Guide — Acquia Product Documentation

    https://docs.acquia.com/guide/
    Definitions Acquia Inc. reserves the right to change the Products and Services Guide based on prevailing market practices and the evolution of our products. Changes will not result in a degradation in the level of services provided during the period for which fees for such services have been paid. Acquia Cloud Enterprise Product Guide ›

How-To – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/categories/360000325694-How-To
    Acquia Support Knowledge Base; How-To How-To. Best practices, tips and tricks, and site building, development, and hosting guides

Service Level Policy - Product Guide — Acquia Product ...

    https://docs.acquia.com/guide/service-level/
    Service Level Policy - Product Guide¶ Last updated: December 6, 2019 This Service Level Policy governs the use of Acquia Cloud Enterprise and Acquia Cloud Site Factory (each, a PaaS ) under the terms of the applicable Order between Acquia and Customer.

Acquia Cloud Edge Product Guide — Acquia Product Documentation

    https://docs.acquia.com/guide/edge/
    Acquia provides this Edge SLA subject to the following terms. In order to be eligible to submit a Claim with respect to any Incident, the Customer must first have notified Acquia Support Services of the Incident via Acquia’s support procedures as described in the Support Users Guide within three business days following the Incident.

Acquia Cloud Site Factory Product Guide — Acquia Product ...

    https://docs.acquia.com/guide/site-factory/
    The Customer may contact Support Services in accordance with the Support Users Guide and in accordance with the available urgency levels. Initial response times for support requests vary on the urgency level and the Customer’s Subscription tier. Acquia Cloud Site Factory Subscriptions

Support and TAM ticket information — Acquia Product ...

    https://docs.acquia.com/support/tickets/
    To create a Support or TAM ticket, you must have an Acquia subscription that supports it, and you must not have used all of your provided support or TAM tickets. For more information, see the Support Users Guide. On the ticket creation screen, select whether you want to create a Support …

Tips & Tricks – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/sections/360000755873-Tips-Tricks
    Tips and tricks for getting the best out of your Acquia experience. Mitigating Acquia Lift Personalization "flash" Article create May 17, 2018 21:13 , by Stacy Wray

Acquia Customer Success Program

    https://www.acquia.com/solutions/customer-success
    At Acquia, customer success is a philosophy and a set of proven business practices and methodologies delivered from sales, service, support and technical teams. Your goal is to grow your business, our goal is to help you leverage the right Acquia resources to maximize the value of your investment.

Digital Experience Platform Acquia

    https://www.acquia.com/
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Acquia Certification

    https://www.acquia.com/solutions/customer-success/acquia-certification
    Study guides: Acquia publishes comprehensive study guides for our certification exams. These guides provide learning resources, roadmaps, and tips for success. Tutorials: Acquia has developed Drupal 8 and Acquia product tutorials on some topics, to help you prepare.

Introduction to troubleshooting with log files – Acquia ...

    https://support.acquia.com/hc/en-us/articles/360005427133-Introduction-to-troubleshooting-with-log-files
    Since this module can cause performance issues on an active website, Acquia Support recommends disabling the dblog module in favor of the syslog module, which writes to a log file directly on your server.

The Ultimate Guide to Lift: Point. Click ... - Acquia

    https://www.acquia.com/resources/ebooks/ultimate-guide-lift
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

PHP 7.1 Retirement FAQ – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/articles/360014393953-PHP-7-1-Retirement-FAQ
    Retiring PHP 7.1 in favor of PHP 7.2. PHP.net will end support for PHP 7.1 on 1 December 2019. As a result, Acquia is ending support for PHP 7.1 in favor of PHP 7.2 on Tuesday, 1 October 2019. At that time, we will remove PHP 7.1 and convert all remaining environments to PHP 7.2.

Acquia Customer Service Story Zendesk

    https://www.zendesk.com/customer/acquia/
    The customer support and engineering teams at Acquia were hunkered down, working a late night and preparing to switch on Zendesk Support. Acquia, a digital experience company, wraps everything they do around an open source web content management platform called Drupal that helps organizations achieve their most aspirational digital initiatives.

How to apply and test a patch from drupal.org using Git on ...

    https://support.acquia.com/hc/en-us/articles/360014153974-How-to-apply-and-test-a-patch-from-drupal-org-using-Git-on-Acquia-Cloud
    Code doesn't always work the way you expect it to. Sometimes you're going to have to use a patch. Important. Acquia’s Remote Site Administration (RA) service requires customers to follow specific steps when applying patches, to make sure that changes are not overwritten by RA updates. For more information, see Patching and locking modules.. Here are the steps for applying and testing a patch ...

Careers at Acquia

    https://www.acquia.com/careers
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Terms of Service - Acquia

    https://www.acquia.com/acquia/agreement
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Drupal Readiness and Learning - Acquia

    https://www.acquia.com/customer-success/learning-services/drupal-readiness-and-learning
    Drupal 8 is new and different. With an Acquia Drupal support consultant as your guide, you can take advantage of all that Drupal 8 offers. Chart an upgrade path from Drupal 6. Drupal 6 core and modules will transition to unsupported status three months after Drupal 8 is released. Prepare your Drupal 6 site and team for this event.

Guide to Acquia Engage for Developers

    https://dev.acquia.com/blog/developers-guide-acquia-engage
    A Developer's Guide to Acquia Engage. 10.15.2019 Posted by . DC. ... Acquia Lightning greatly accelerated FINRA's development, lending functionality and synergies to the build, allowing for significantly less modules to be used, while maintaining and improving the site's functionality. ... and support for Workfront’s vision for business ...

Acquia Drupal.org

    https://www.drupal.org/acquia
    Acquia is an active, enthusiastic contributor to the Drupal project, including: Major contributions to Drupal core in the areas of mobile-friendly authoring experience, performance, multilingual, and release management.; Millions of dollars in sponsorship for key improvements to key community contributed modules (Views, Media, Organic Groups) and core initiatives (user experience, REST API ...

Support Users Guide — Acquia Product Documentation

    https://docs.acquia.com/support/guide/
    This Support Users Guide describes the specific Support services provided by Acquia to our customers. Acquia will update this guide from time-to-time to reflect enhancements to our service and policy updates.

Acquia Support — Acquia Product Documentation

    https://docs.acquia.com/support/
    About Acquia Support¶. Acquia’s world-class support organization includes over 50 professionals with over 250 years of combined experience. Coupled with a 24x7 availability for critical issue response, Acquia Support provides best practice consultations customized to your needs.

Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us
    Acquia's Support Knowledge Base. search our knowledge base. Troubleshooting. Troubleshoot common problems, known issues, and technical questions. ... Acquia Support Guide. Review support services provided by Acquia to our customers. Product Documentation. Install and configure Acquia Products. Support Acquia Support Knowledge Base.

Guides – Acquia Support Knowledge Base

    https://support.acquia.com/hc/en-us/sections/360000755354-Guides
    Tutorials and guides for developing features and content using Acquia-supported applications.

Digital Experience Platform Acquia

    https://www.acquia.com/
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Careers at Acquia

    https://www.acquia.com/careers
    Acquia’s websites may request cookies to be set on your device. We use cookies to enrich and personalize your user experience. Cookies help us know when you visit our websites, how you interact with us, and what content you view, so we can customize your experience with Acquia, including offering you more relevant content and advertising.

Acquia Customer Service Story Zendesk

    https://www.zendesk.com/customer/acquia/
    The customer support and engineering teams at Acquia were hunkered down, working a late night and preparing to switch on Zendesk Support. Acquia, a digital experience company, wraps everything they do around an open source web content management platform called Drupal that helps organizations achieve their most aspirational digital initiatives.

Lightning Developer Guide Acquia Lightning

    http://lightning.acquia.com/lightning-developer-guide
    Developers who wish to contribute to Lightning will find this guide handy. Lightning’s developer workflow is based on Composer. We support Drush make files as well, but that is deprecated and will hopefully go away at some point in the not-too-distant future. Do NOT edit the make files manually. We have scripts in place to regenerate them from the information maintained by …

Acquia Drupal.org

    https://www.drupal.org/acquia
    Acquia is an active, enthusiastic contributor to the Drupal project, including: Major contributions to Drupal core in the areas of mobile-friendly authoring experience, performance, multilingual, and release management.; Millions of dollars in sponsorship for key improvements to key community contributed modules (Views, Media, Organic Groups) and core initiatives (user experience, …

How to Install Acquia Dev Desktop - The Beginners Guide to ...

    https://www.ostraining.com/class/d8-beginner/dev-desktop/
    How to Install Acquia Dev Desktop. Home Prev Next Download Video. Join today and get access to 1,000's of books and videos. Learn WordPress, Drupal, Magento, Joomla and more! Sign up today! ... [email protected] / /OSTraining / @OSTraining / OSTraining ...



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