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https://www.amazon.com/Guide-Computer-User-Support-Specialists/dp/1285852680
A Guide to Computer User Support for Help Desk and Support Specialists [Fred Beisse] on Amazon.com. *FREE* shipping on qualifying offers. Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT …Cited by: 10
https://www.amazon.com/Guide-Computer-User-Support-Specialists-ebook/dp/B00MEP9ZNM
Aug 01, 2015 · Equip current and future user-support professionals with the critical people skills and exceptional technical knowledge necessary to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E.3.4/5(25)
https://www.abebooks.com/9781285852683/Guide-Computer-User-Support-Help-1285852680/plp
AbeBooks.com: A Guide to Computer User Support for Help Desk and Support Specialists (9781285852683) by Beisse, Fred and a great selection of similar New, Used and Collectible Books available now at great prices.3.5/5(36)
https://www.cengage.com/c/a-guide-to-computer-user-support-for-help-desk-and-support-specialists-6e-beisse/9781285852683/
About This Product. Equip current and future user-support professionals with the critical people skills and exceptional technical abilities necessary to provide outstanding support with Fred Beisse’s A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E.
https://books.google.com/books/about/A_Guide_to_Computer_User_Support_for_Hel.html?id=4biXfFjMbdEC
Sep 16, 2009 · A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, FOURTH EDITION focuses on key information and skills for user support professionals, including troubleshooting and problem solving, successful communication with clients, determining a client's specific needs, and training end users.5/5(1)
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