Searching for Zeacom Support information? Find all needed info by using official links provided below.
https://www.enghouseinteractive.com.au/support-2/
Our customer support engineers are highly experienced in products, systems implementation, application management and advanced troubleshooting. Enghouse Interactive’s extensive Technical Support team benefits from a large network of product experts, engineers, developers and trainers across the world.
https://www.enghouseinteractive.com/services/support/
Support. At Enghouse Interactive, providing the highest level quality of support is paramount for our customers and partners. All Software Assurance (SWA) programs include automatic subscription for software upgrade licenses for future releases of your Enghouse solution, ensuring that you are always eligible to keep up to date.
https://www.baycom.co.nz/zeacom/
A HISTORY OF INNOVATION. Global communications giant Enghouse Interactive acquired New Zealand contact centre software developer Zeacom in 2012 and continues to design and develop the former Zeacom solution from the Auckland office.
https://community.spiceworks.com/topic/1189469-zeacom-support-issues-and-resources
Sep 18, 2015 · We use Zeacom for our call center and have had nothing but issues from agents crashing to recordings sounding terrible. We have reached out to Zeacom for support and its always a waiting game. We have Call Center SLAs that are being missed and support has been absent to say the least. Any help or direction would be greatly appreciated.4.1/5(100)
https://www.enghouseinteractive.com/about/in-the-media/zeacom-communications-center-6-2-delivers-enhanced-contact-center-experience/
Zeacom Communications Center 6.2 Delivers Enhanced Contact Center Experience. IRVINE, CA – Zeacom, an Enghouse Systems company, and leading provider of multichannel contact center and business process automation solutions, today announced the latest version of its Zeacom Communications Center (ZCC) software.
https://community.cisco.com/t5/ip-telephony-and-phones/zeacom-call-center-and-cisco-cm-integration/td-p/2786464
Thank you all , for support. on zeacom website they have metion integration of their contact center product with cisco CM and tested with cisco developer team. I was looking for any application or document with integration example. Thanks & Regards. Satish
https://www.devconnectprogram.com/fileMedia/download/4ae726e7-6cef-4380-bd56-27e98c7c6917
Zeacom Communications Center server populates the answering agent’s desktop screen with call related information, by using the received TSAPI event reports for the monitored devices. The DMCC interface is used by Zeacom Communications Center to support the voicemail application via virtual IP softphones.
https://www.enghouseinteractive.com.au/
Bring your customers closer to your business. Enghouse Interactive is a leading expert in customer communications. At the heart of our business is the contact centre, which provides opportunities to differentiate your company’s service, as well as gain feedback and build customer loyalty.
https://www.enghouseinteractive.com/solutions/
Our solutions scale from a single site call reception console, to multi-tenanted, multi-media contact centers with more than 10,000 users. We also support the full range of deployment methods; from premise-based to private, public or community cloud and even hybrid requirements.
https://www.enghouseinteractive.com/
Unlock the power of your contact center with Enghouse Interactive. Engage your customers across all channels, provide personalized experiences at scale, and make your contact center your competitive advantage. Trusted by over 10,000 customers worldwide. See it in action today.
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