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https://www.xkcd.com/806/
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https://store.xkcd.com/products/tech-support
This is the much-requested t-shirt featuring the flowchart from Comic #627 (also known as 'hailstone numbers'). on the front. Appropriate for nearly all tech support situations.
Warning: this comic occasionally contains strong language (which may be unsuitable for children), unusual humor (which may be unsuitable for adults), and advanced mathematics (which may be unsuitable for liberal-arts majors).
https://www.explainxkcd.com/wiki/index.php/806:_Tech_Support
Explanation []. Cueball runs into some problems with his network connection and contacts his Internet service provider's (ISP's) tech support for help. The customer service agent (represented by Hairy) is not very helpful, giving clearly pre-scripted advice that has nothing to do with Cueball's problem.Cueball gives up and asks to speak to an engineer, i.e. someone more knowledgeable about the ...
'Hey Megan, it's your father. How do I print out a flowchart?' < <? > > You can get it here: Amazon, B&N, IndieBound, Apple, Audible, Target
I recently had someone ask me to go get a computer and turn it on so I could restart it. He refused to move further in the script until I said I had done that.
https://www.explainxkcd.com/wiki/index.php/627:_Tech_Support_Cheat_Sheet
The title text is a sad admission that even knowing the procedure for how to fix the problem, many people will not follow it and still call their presumably more tech-savvy children. (In a minority of cases, it may be that the person *did* try to follow it, and still ended up at the "Ask someone for help or give up" step.)
https://xk3d.xkcd.com/627/
Warning: this comic occasionally contains strong language (which may be unsuitable for children), unusual humor (which may be unsuitable for adults), and advanced mathematics (which may be unsuitable for liberal-arts majors).
https://www.csmonitor.com/Technology/Horizons/2010/1015/Shibboleet-XKCD-s-clever-code-word-explained
Oct 15, 2010 · "Hey, in the future, if you’re on any tech support call, you can say the code word 'shibboleet,' at any point and you’ll be automatically transferred to …
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