Searching for Webhelpdesk Support information? Find all needed info by using official links provided below.
https://www.webhelpdesk.com/
Prior to using of SolarWinds Web Help Desk, we would only use email to receive support requests. Almost all the time requests would get lost in the clutter. Now, we can see an exact number of open tickets at any given time. It’s so great, our other non-IT support departments have begun using Web Help Desk to keep them on track and on time.
https://support.solarwinds.com/SuccessCenter/s/web-help-desk-whd
Find out about getting started with Web Help Desk, including the latest release notes and documentation as well as training and helpful articles on how to best run SolarWinds Web Help Desk (WHD).
https://www.webhelpdesk.com/web-help-desk/help-desk-remote-support-software
We offer excellent, in-house technical support from professionals whose goal is to help you solve your issue in one phone call. Beyond this, THWACK ®, our very own user community of IT professionals, serves as an excellent resource to consult and learn from other Web Help Desk and Dameware Remote Support …
https://www.webhelpdesk.com/web-help-desk/use-cases/government-customer-support-software
Responding to recurring support requests takes up valuable time that could be spent working on new or more complicated issues. Leveraging the built-in, searchable, and easy-to-use knowledge base enables IT support staff to create and maintain FAQ articles directly from a ticket and make them available to end-users. This resource helps limit the number of inbound service requests, frees the IT ...
https://www.webhelpdesk.com/web-help-desk/use-cases/customer-service-software
Web Help Desk enables you to deliver seamless IT service management and improve the quality of customer support. With built-in features including ticket management, IT asset management, change management, knowledge base, etc. Simplified and streamlined ticketing management – from ticket creation to resolution
https://webhelpdesk.aims.edu/helpdesk/WebObjects/Helpdesk.woa
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