Vmware Support Levels Subscription Only

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VMware Basic Support and Subscription Service

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
    Additional information about VMware’s support policies and offerings can be found in the Technical Support Guide. Terms and Conditions. This datasheet is for informational purposes only. VMWARE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DATASHEET. The Basic Support and Subscription Service is governed by the VMware Support Terms and ...

On-Premise and Hosted Support Offerings: VMware

    https://www.vmware.com/support/services.html
    Support from the Virtualization and Cloud Infrastructure Experts As part of the VMware Services family, Global Support Services works in conjunction with VMware Consulting Services, VMware Education Services and VMware Certification Services to accelerate return on investments while mitigating risk.

VMware Maintenance and Premium Support Programs — …

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-support-terms-conditions.pdf
    Support and Subscription Terms and Conditions 05 September 2019 Page 1 of 5 Updated as of 13 September 2019 VMware Technical Support and Subscription Services (“SnS”) Terms and Conditions

VMware Support & Subscription Renewals: 5 Things You ...

    https://www.softchoice.com/blogs/advisor/ssn/vmware-support-subscription-renewals-5-things-you-should-know
    VMware Support & Subscription Renewals: 5 Things You Should Know. ... VMware Support and Subscription (SnS) is broken into 2 categories: ... errors and analysis of problem reports. This support varies based on the service level contracted. Support channels include phone support, email support and online self-help resources.

Support options for VMware Essentials Kit - Experts-Exchange

    https://www.experts-exchange.com/questions/28967712/Support-options-for-VMware-Essentials-Kit.html
    My second infrastructure is running VMware Essentials Kit (NOT Plus) and it was purchased as a bundle with two HP Servers. The support level of this software is “SUBSCRIPTION ONLY” and is …

Do most of you maintain a support contract with VMware ...

    https://community.spiceworks.com/topic/1002719-do-most-of-you-maintain-a-support-contract-with-vmware
    Jun 11, 2015 · Base Essentials doesn't have support, it's Subscription only, meaning you automatically get license keys to new versions when they are released. All other VMware products have SnS, i.e. Subscription and Support.

VMware vSphere Support Differences - Thomas-Krenn-Wiki

    https://www.thomas-krenn.com/en/wiki/VMware_vSphere_Support_Differences
    Jul 08, 2013 · This article describes the various VMware support levels. VMware offers several levels of support. The Basic and Production support levels were formerly known as Gold and Platinum Support. For paid support, there are 4 levels of support that determine how fast a reaction occurs.Author: Thomas-Krenn.AG

"Subscription Only" e.g. through IBM VMware Communities

    https://communities.vmware.com/thread/263144
    Apr 08, 2010 · Hi, I just wanted to get some clarification on what a "subscription only" Vsphere purchase through a partner such as IBM entails? Is it correct to state that this is completely outside the VMware support domain (i.e. VMware Production support, VMware Gold support etc) and thus, no support is available directly from VMware?

VMware Production Support - 24x7 Support for Production ...

    https://www.vmware.com/support/services/production.html
    VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real …

Question regarding subscription renewal for vSp... VMware ...

    https://communities.vmware.com/thread/468423
    Feb 10, 2014 · Re: Question regarding subscription renewal for vSphere Essentials home lab a.p. Jan 18, 2014 2:09 AM ( in response to sutusa ) Please take a look at VMware KB: Support contract and renewals for VMware Products FAQ to find out about the options for renewals.



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