Searching for Vmware Support Agreement information? Find all needed info by using official links provided below.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-support-terms-conditions.pdf
VMware Technical Support and Subscription Services (“SnS”) Terms and Conditions ... Software, and Services level will be as set forth on the applicable enterprise license agreement, nS oSrder form, Customer’s purchase rder, or, o if Customer has purchase supportd on a per-incident basis, the registration form completed by Customer for that
https://www.vmware.com/support/contracts_help.html
Can I renew my support contract online? Every SU or PC and users with the View All Orders & Support Contracts permission can request a renewal quote in My VMware. For more information, see Requesting a support contract renewal quote in My VMware
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
VMware® Basic Support and Subscription Service is designed for noncritical applications - and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region.
https://www.vmware.com/support/services/sdk.html
VMware SDK and API Support is available in two service level agreements: Standard support provides a response within two business days, and Premium support provides a response within one business day. SDK Support engineers won't write or test your code, but they may suggest sample code for a possible solution.
https://community.spiceworks.com/topic/1002719-do-most-of-you-maintain-a-support-contract-with-vmware
Jun 11, 2015 · VMware stand behinds making things work, and if they flag a driver as VMware supported with a join support agreement they will get their pound of flesh to make it happen... Now our use of support is likely different than most.
https://www.vmware.com/support/policies/defect.html
If you feel you have found a defect in a VMware product and you have an active support agreement with us, you should report that to VMware Support via the normal Support Request process. If you do not have an active support agreement and you want to alert us to a product defect, please post the issue to the appropriate product community on the VMware Technology Network .
https://www.vmware.com/support/file-sr.html
Filing a support request online is the fastest method to file a support request; however, if you prefer to contact VMware Technical Support by phone, the main numbers for VMware Technical Support are: U.S. and Canada: 1-877-4-VMWARE (1-877-486-9273) or 1-650-475-5345. International: See VMware's Global toll-free numbers.
https://www.vmware.com/support/services/production.html
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real …
https://www.softchoice.com/blogs/advisor/enterprise-software/how-to-determine-which-vmware-licensing-option-is-best
The Enterprise License Agreement is a licensing program reserved for companies making a substantial investment in VMware over the next 3 years. The minimum purchase to qualify for an ELA is over 250k. ELA are custom contractual agreements between the End User and VMware facilitated through a …
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