Vmware Per Incident Support Costs

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Per Incident Support - VMware

    https://www.vmware.com/support/services/incident.html
    10 rows · VMware Per Incident Support is valid for one year after purchase during the General Support phase and does not include product updates or upgrades. Per Incident Support is not available during the Technical Guidance phase. Review the VMware Lifecycle Product Matrix for End of General Support dates. Per Incident Support is non-refundable.

When Comparing VMware vs. Microsoft Costs, Pay Attention ...

    https://blogs.vmware.com/virtualreality/2010/02/when-comparing-vmware-vs-microsoft-costs-pay-attention-to-support-costs.html
    Well, they have to buy more support from Microsoft of course. Option 1 is to purchase more per-incident support at $259 per incident (business hours only) or $515 per incident (after hours support). Option 2, if they are a larger enterprise, is to buy Microsoft Premier Support, which costs $210/hour (purchased in blocks of pre-paid hours).

Per Incident Support - vSphere Hypervisor - VMware

    https://store.vmware.com/store/vmware/en_US/pd/productID.284363500
    Per Incident Support is not available during the Technical Guidance phase. Review the VMware Lifecycle Product Matrix for End of General Support dates. Per-Incident Support is non-refundable. Please see the VMware Per Incident Support Data Sheet and VMware Support and Subscription Services Terms and Conditions for details.

VMware After Hours Per Incident Support

    https://store.vmware.com/store/vmware/en_US/pd/productID.125498800
    After Hours Per Incident Support does not include product updates or upgrades. Per-Incident Support is non-refundable. IMPORTANT: A VMware Customer Service Representative must work with you to ensure this After Hours Per Incident will be treated as Severity 1 with live transfer 30 minute response. The purchase of this incident alone does not ...

VMware Per Incident Support

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-per-incident-support-service-datasheet.pdf
    VMware Per Incident Support . Support as you need it . VMware Per Incident Support is designed to meet the needs of individual consumers or customers with no or small data centers and software development organizations. An incident is defined as a question relating to a specific, discrete issue and may involve

VMware vSphere Essentials Kit Term

    https://store-au.vmware.com/vmware-vsphere-essentials-kit-term.html
    VMware vSphere Essentials Kit (Term License) delivers the industry-leading virtualization platform for small businesses at an affordable price. Small businesses can virtualize their physical servers and centrally manage these servers, reducing hardware costs and increasing operating efficiency with a low upfront investment.

VMware vSphere Standard

    https://store-au.vmware.com/vmware-vsphere-standard.html
    VMware vSphere Standard provides an entry solution for basic consolidation of applications to slash hardware costs while accelerating application deployment. Skip to ... Per Incident Support - Workstation Pro AUD 74.06. Buy.

February 2010 - Virtual Reality - VMware Blogs

    https://blogs.vmware.com/virtualreality/2010/02
    Well, they have to buy more support from Microsoft of course. Option 1 is to purchase more per-incident support at $259 per incident (business hours only) or $515 per incident (after hours support). Option 2, if they are a larger enterprise, is to buy Microsoft Premier Support, which costs $210/hour (purchased in blocks of pre-paid hours).

vSphere Support Subscription vs Per Incident? VMware ...

    https://communities.vmware.com/thread/453213
    Jul 30, 2013 · Ok, found this "VMware per-incident support is valid for one year after purchase and does not include product updates or upgrades", thought this might be covered with the initial license purchase. Message was edited by: Daniel

VMware Per Incident Support - How it works? ESX ...

    https://www.vladan.fr/vmware-per-incident-support-how-it-works/
    Sep 05, 2016 · VMware Per Incident Support – How it works? Per-incident support is valid only for a single support issue. Per incident support, when purchased, an incident cannot be credited back or refunded even if the issue is resolved without help from a Technical Support Engineer (for example, finding the answer in the product documentation or Knowledge ...



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