Using Highrise For Customer Support

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Highrise Help

    https://help.highrisehq.com/
    Send in & out of Highrise. 11 articles. Broadcast. Message multiple contacts at once. 7 articles. Tasks. To-do lists for you and your team. 9 articles. Notes. Share and store information. 10 articles. Contacts. Managing people & companies. 16 articles. Imports & Exports. Working with bulk data. 14 articles. Reporting. Statistics, activity, and ...

Simple CRM Software - Highrise

    https://highrisehq.com/
    If you already have a Highrise account, you can continue to use Highrise forever (or until the end of the internet!). For the 10,000+ businesses that rely on Highrise every day, we'll continue to make sure Highrise is secure, reliable, and fast - just as we do with Basecamp and …

Highrise - Customer Support Software Documentation - 1

    https://help.teamsupport.com/1/en/topic/highrise
    6. The “Tag which identifies customer” field allows you to select the text you will use in Highrise to mark which companies are customers. Generally people use “Customer”, but you can change this to whatever you want. Please note that capitalization does matter here, so “customer” is …

How we do incredible customer support (and run a support ...

    https://highrisehq.wordpress.com/2016/03/31/how-we-do-incredible-customer-support-and-run-a/
    Mar 31, 2016 · Highrise customer support is incredible. Really incredible. We often get questions on the ‘best’ way to use Highrise or how we use it. What are our secrets? We’ll start sharing some of them. While we use it in many ways these days (spoiler alert - more of …

Autoforward Email into Your Account - Highrise Help

    https://help.highrisehq.com/email/autoforwarding/
    For example, if you provide customer support to customers or clients, and those emails always come into your mailbox with Subject: Support Request:, you could use a filter in Gmail to forward only those emails into Highrise. Autoforwarding with Office 365 or Exchange . …

Managing customer support (37 Signals Highrise) InfoWorld

    https://www.infoworld.com/article/2638173/managing-customer-support--37-signals-highrise-.html
    Managing customer support (37 Signals Highrise) 37Signals today launched Highrise, a new take on contact management. My initial reaction was that I didn't quite understand the practical purpose ...

Highrise gets it done! BOOM! TrustRadius

    https://www.trustradius.com/reviews/highrise-2014-09-16-10-45-48
    User Review of Highrise: 'We are currently using Highrise to support our Customer Service/ Project Managers and Sales department. We are using it to track clients, products purchased and sales leads. We are using the tags to categorize which clients have which services and where they came from. It is nice to be able to see all aspects of a client.8.6/10(17)

Highrise Live Chat - plugin LiveChat Integrations

    https://www.livechatinc.com/marketplace/apps/highrise/
    The deals and transcripts can also be accessed in the Highrise Administration Panel. What’s more, if a client starts a chat using the email from the previous conversations, LiveChat will automatically display gathered data in the chat. Highrise is a CRM software which provides a set of features helpful while managing both contacts and clients.

Highrise Reviews and Pricing - 2020

    https://www.capterra.com/p/146703/Highrise/
    Support. Business Hours. Online. Highrise Features. Customer Relationship Management. ... I have been able to keep under control interactions with my customers regarding both sales and customer service. By using tasks, I never missed a follow up, an employee's birthday or anniversary. ... It's second nature to us now as we've been using ...

Integrate Highrise with Help Scout

    https://www.helpscout.com/help-desk-integration/highrise/
    Highrise is a CRM Software tool that helps users stay organized. Connect Highrise CRM data with Help Scout customer support data to help your front line teams provide more efficient customer support.. Before responding to a Conversation, you’ll find richer information (customer profile link, tags) right in the Customer’s Profile.



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