Searching for Using Fogbugz For Customer Support information? Find all needed info by using official links provided below.
https://support.fogbugz.com/hc/en-us/articles/360011261294-Using-FogBugz-as-a-Community-User
As a Community User, you can also send an email to the email address for the FogBugz you are working with to create new cases. In this example, we are using the default FogBugz email address cases@<account_name>.manuscript.com. Depending on the configuration of the FogBugz mailbox you emailed, you may get an automatic reply, and that automatic reply may contain a ticket URL for you to …
https://support.fogbugz.com/hc/en-us/articles/360011350833-Handling-Incoming-Customer-Email-in-FogBugz
You can use FogBugz to handle customer interactions over email. If you’re using FogBugz, your account comes with a free [email protected] mailbox to get you started. If you have FogBugz on your server (or if you want to use an email address of your own with FogBugz), you will just need to have a POP3 or IMAP mailbox hosted on a server that FogBugz can access.
http://www.fogbugz.com/faq
You can use FogBugz to handle customer interactions over email. If you’re using FogBugz, your FogBugz account comes with a free [email protected] mailbox to get you started. If you have FogBugz on your server (or if you want to use an email address of your own), you’ll just need to have a POP3 or IMAP mailbox hosted on a server that ...
https://blog.fogbugz.com/
FogBugz is an issue tracking service that simplifies the management of issues for small-medium sized software development teams. It is primarily used by 5-50 person software development teams to keep track of Bugs and Features and aid in the management of the software development lifecycle.
https://www.capterra.com/p/141516/FogBugz/
Customer support is good. Pros : I like the case, task, and subtasking abilities and how Fogbugz displays these in list form. Fogbugz has always been more list-based than panel-based(like Jira) which I think works when you have a huge amount of tasks or a very large team.
https://www-new.fogbugz.com/blog/
Come read all about Fogbugz, the best project management software and learn how you can easily develop your software project. ... you’ve got your customer needs, and you set a direction for moving toward that, and you steer the work according to feedback from your customer, from your stakeholders. ... So that they have the support that they ...
https://our.fogbugz.com/default.asp?fogbugz.4.3858.3
This email will also have the case number assigned in the subject from fogbugz. 4)I do a "Reply To All" which adds the customer's FROM address and the [email protected] to the TO line. 5) The customer gets my reply. 6) Fogbugz logs into the [email protected], downloads the email, and properly associates the email with the case number.
https://liquidtelecom.fogbugz.com/default.asp
Dec 21, 2016 · Please log on using the credentials we have provided you to be able to access any support cases you have logged with us and also any articles and other Wiki content. Queries and feedback or other matters requiring followup can be logged as support cases using this portal or you can email our usual support mailboxes at: [email protected]
https://stackshare.io/fogbugz
FogBugz tracks bugs, issues, and customer support tickets through every stage of the development process. We built it to be quick and easy to use, so that your developers will actually use it. Over 20,000 teams from the world's best software companies use FogBugz because it keeps their developers productive and happy.
https://our.fogbugz.com/default.asp?fogbugz.4.23769.15
FogBugz Technical Support. ... Long time user, having doubts about FogBugz as complete solution: Hi guys, I've been championing FogBugz in our company for many years now (i was the one that recommended it initially about 4 years ago). We're currently using it for Customer Support …
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