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https://www.jstor.org/stable/25062109
System Operations Advisor: A Real-Time Decision Support System for Managing Airline Operations at United Airlines Created Date: 20160807133444Z
https://pubsonline.informs.org/doi/abs/10.1287/inte.26.2.50
United Airlines deploys the System Operations Advisor (SOA), a real-time decision support system at its operations control center (OCC) to increase the effectiveness of its operational decisions. We developed the SOA and implemented it in August 1992.Cited by: 84
https://www.united.com/en/us/
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http://www.uvm.edu/~ral/bsad145/student/DSS.chapter12.ppt
Computer-based systems That help decision makers Confront ill-structured problems Through direct interaction With data and analysis models Components of DDM Dialogue component Data component The Model component Types of DSS Institutional Quick-Hit What is it useful for? 3 types Reporting DSS Short Analysis Programs Decision Support System Generators Data Warehousing Metadata: The …
https://en.wikipedia.org/wiki/Decision_support
In 1987, Texas Instruments completed development of the Gate Assignment Display System (GADS) for United Airlines. This decision support system is credited with significantly reducing travel delays by aiding the management of ground operations at various airports, beginning with O'Hare International Airport in Chicago and Stapleton Airport in Denver Colorado.
https://www.ibm.com/blogs/insights-on-business/travel-and-transportation/what-can-cognitive-computing-do-in-airline-operations/
The safe and efficient management of an airline is an extremely complex task with several groups of individuals and their machines working in close coordination as one large socio-technical system. Airlines – driven by intensifying competition and the need to stay profitable – turned to operations research decades ago as a means to deal with this complexity, and vigorously deployed advanced optimization techniques to power business decision support.
https://www.sabre.com/insights/a-new-decision-support-tool-for-managing-airline-frequent-flyers/
Jul 25, 2017 · Our decision support tool is focused on setting accurate, annual frequent flyer award redemption sales targets at the network and market-levels and tracking their performance over time.Author: Sabre Insights
http://www.thebusinessintelligenceguide.com/industry_solutions/airline/expert_systems.php
United Airlines. United Airlines AI-DSS called System Operations Advisor [SOA] reduced potential delays of over 2,000 flights a day on over five continents by 27,000 minutes in the first 12 months. This translated related delay cost savings of around $540,000.
https://www.united.com/ual/en/us/fly/contact.html
If you book with a United representative by phone or in person in the 50 United States and Canada, service charges are $25 by phone, $30 at a City Ticket Office and $50 at the airport. Ticketing charges may vary outside of the U.S. and Canada and based on United …
https://www.researchgate.net/publication/265420507_Review_of_decision_support_systems_in_air_transport_system
The term Decision Support System (DSS) is widely, though inconsistently used, but in its essence it stands for any kind of "system" which provides valuable information necessary to support decision making (DM) process.
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