Typical Software Support Cost

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Software Maintenance: Understanding and Estimating Costs

    http://blog.lookfar.com/blog/2016/10/21/software-maintenance-understanding-and-estimating-costs/
    Oct 21, 2016 · Here are some tips to remember when estimating your own maintenance costs. Work with your software partner/team to create a maintenance budget custom-tailored to your product. The best way to reduce maintenance costs is to anticipate and plan for them during product development.

How to Cut Software Maintenance and Support Costs (and ...

    https://spendmatters.com/2014/07/23/how-to-cut-software-maintenance-and-support-costs-and-fund-it-innovation/
    Jul 23, 2014 · Evaluate your software portfolio to see which applications can forego support. 4) Consider third-party support – More and more companies are turning to third-party support options that offer a competitive level of service (or better) for a fraction of the cost – as much as 50 percent less in some cases.

Support and Upgrades: Determining the Real Cost of Software

    https://www.allbusiness.com/support-and-upgrades-determining-the-real-cost-of-software-1135-1.html
    When you buy computer software, the purchase price is only a fraction of the real cost. In fact, the greatest “cost” of computer software lies in the installation, training, maintenance, upgrades, troubleshooting and time lost due to system failures and lack of user training.

Application support and maintenance costs increase 29%

    https://www.computerweekly.com/news/2240216589/Application-Support-and-Maintenance-ticket-costs-increase-29
    The survey, carried out by Vanson Bourne, found that Application Support and Maintenance costs account for 38% of IT budgets at Global 2000 businesses, or …

High Software Maintenance Fees and What To Do About Them ...

    https://www.computereconomics.com/article.cfm?id=1033
    High Software Maintenance Fees and What To Do About Them Software maintenance fees pay for two services from the vendor to the customer. They pay for ongoing product development that provides new product features, regulatory updates, and bug fixes. They also pay for phone and Web-based support for times when you need help with the system. This Research Byte …

Software Pricing Considerations – Software Maintenance ...

    http://softresources.com/software-pricing-considerations/
    Mar 28, 2014 · Software maintenance is the annual cost that you pay for upgrades and support of the software. The software maintenance cost is driven by a percentage of the initial software license fee – which is usually between 16-25% of the license cost per year.

What are typical maintenance fees as a percentage of up ...

    https://www.quora.com/What-are-typical-maintenance-fees-as-a-percentage-of-up-front-license-costs-for-enterprise-software
    An annual charge of 20% of the license fee list price is a good staring place. Depending on your business model, you may need to discount the license cost deeply, but can still get the list price for maintenance. Maintenance revenue can be a signi...



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