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https://www.helpscout.com/helpu/supportive/2017-customer-support-trends/
An Exhaustive List of 2017 Customer Service Trends and Predictions. Aircall says there are 5 top customer service trends to look out for in 2017. Buffer reports on The Biggest Social Media Trends to Watch for in 2017 (you guessed it: social media support is among them!) 2017 Customer Experience Trends from The Center for Client Retention.Author: Mathew Patterson
https://searchenterprisedesktop.techtarget.com/feature/End-user-computing-trends-to-know-for-2018
Dec 29, 2017 · End-user computing trends to know for 2018 Organizations need to pay attention to shifts in the trends around end-user computing to stay …
https://www.educause.edu/ecar/research-publications/trends-and-technologies-domain-reports/2018/user-support
IT units must navigate an increasingly complicated set of technologies and services to support user needs and growing user demands for the "anytime, anywhere, anyhow" ability to get their work done. This section covers the 4 trends and 10 technologies included in the user support domain.
https://careertrend.com/about-5553054-end-user-support-job-description.html
Because end user support professionals work directly with technology users, they must have good customer service skills, the ability to prioritize and handle multiple priorities simultaneously. As technology plays a key role in the overall operation of any organization, end user support professionals may be required to work beyond normal business hours, or be on call on a rotating basis.
https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
To secure your billing information, talk to one of Trend Micro's support representative by calling directly according to your appropriate region. Microsoft has formally announced Windows 8, Windows Vista and Windows XP End of Support. Because Microsoft no longer fixes issues on these versions,...
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