Transfer Support Materials Emc

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EMC anonymous ftp service and transfer_support_materials

    https://techaticpsr.blogspot.com/2013/05/emc-anonymous-ftp-service-and.html
    May 01, 2013 · The upshot of the story is that if you too run a Celerra or other product that sends support materials to EMC via anonymous ftp, this might be a good day to test out transfer_support_materials to make sure that your "support directory" is intact.

/nas/tools/automaticcollection -verifyftp ... - Dell EMC

    https://community.emc.com/docs/DOC-32732
    Jan 30, 2014 · $ /nas/tools/automaticcollection -verifyftp automaticcollection[27055]: Cannot establish connection with the FTP server. Transfer_support_materials[19296]: The remote FTP server/directory cannot be reached. Verify your configuration in /nas/site/automaticcollection.cfg ... The recent "security hardening" of ftp.emc.com has blocked pinging ...

EMC Community Network - DECN: Procedure to follow when ftp ...

    https://community.emc.com/docs/DOC-17336
    Jun 24, 2012 · Upload the Tar File to the system called the following: transfer_support_materials7.0.tar (30.0 KB, 0:00 min = 30720 cps eff) Confirm the File was uploaded properly by checking the md5sum. They MUST match. [[email protected] tools]# tar xvf transfer_support_materials7.0.tar transfer_support_materials

vTechDiary: How to collect Support Material in EMC Celerra ...

    http://www.vtechdiary.com/2015/12/how-to-collect-support-material-in-emc.html
    Dec 14, 2015 · # /nas/tools/collect_support_materials 5. Output of the script will be saved in /nas/var/emcsupport 6. Look for the latest file support_materials_CK200XXXXXXXXX.Date_Time.zip 7. Transfer the file to your desktop using a FTP transfer method.

Technology at ICPSR: EMC transfer_support_materials fix ...

    https://techaticpsr.blogspot.com/2013/06/emc-transfersupportmaterials-fix-for.html
    Jun 19, 2013 · EMC transfer_support_materials fix for anonymous ftp ... Zip it up, and then use anonymous ftp to transfer it to EMC. A shell script under the /nas/tools directory called transfer_support_materials does the dirty work. The problem we have been experiencing is rooted in this script; it would fault when trying to transfer the Zip file. ...

Cibin Varghese: EMC Celerra : How to collect Support ...

    https://www.cibinvarghese.com/2013/01/celerra-logs-collecting-using-cli.html
    Jan 09, 2013 · Support material is one of the basic log file used to diagnose Celerra as well as for VNX issues. This log file will enable EMC Support Engineers to deal with product issues in a more effective and timely manner.

Support Services for EMC-Branded Products

    https://i.dell.com/sites/csdocuments/Legal_service-Descriptions_Documents/en/us/support-services-for-emc-branded-products-under-dell-master-terms-EN.pdf
    Support Services for EMC-Branded Products - Confidential Page 1 of 4 Support Services for EMC-Branded Products This Service Description (“Service Description”) sets forth the terms governing the provision of Support Services on EMC- branded products provided to Customer during or after the applicable warranty period.

EMC File Transfer - Web - EMC File Transfer - Web

    https://ftp.emc.com/action/cdup
    EMC File Transfer - Web. Enter domain, username and password and click Login.

How to gather SPcollect files or Logs for EMC VNX or ...

    https://infotech4uu.blogspot.com/2015/02/gathering-spcollect-files-on-vnx-and.html
    Jun 25, 2013 · How to gather SPcollect files or Logs for EMC VNX or Clarrion Series Array ... The Wizard will capture and retrieve SPcollect files from both SP and Support Materials from the File storage, which will then be combined into a single zip file. ... Open a command prompt on the Management Station. Type cd "C:\Program Files\EMC\Navisphere CLI ...Author: Ibrahim Khalil

Have you enabled Celerra's automatic log collection and ...

    https://www.dell.com/community/Celerra/Have-you-enabled-Celerra-s-automatic-log-collection-and-transfer/td-p/6595414
    Hi, everyone. Did you know that Celerra now has an automatic log collection and transfer feature? The feature is not turned on by default, but EMC recommends that you turn it on to enable quicker resolution in the event of a problem. Turn on this functionality as follows: In Celerra Manager...



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