Searching for Totalview Iex Support information? Find all needed info by using official links provided below.
https://futuresoftindia.com/services/IEX-workforce.html
IEX TotalView Workforce Management (WFM) software provides a centralized platform for optimizing the performance of your contact center. It helps your center forecast and plan more accurately and schedule more effectively. It supplies real-time information to let you better manage the performance of your people and your operation.
https://futuresoftindia.com/solutions/iex/total-view-onsite-remote-support.html
At Futuresoft we recognize the need of having extended support for your Workforce Management System (IEX TotalView) keeping in mind IEX gives support to its customers as per the contract they have with IEX but we at Futuresoft offers extended technical support tailored to your needs which is onsite support in the customer premises depending upon the requirement of the kind of support …
https://www.total-view.com/totalview-suite/
Totalview supports popular communication solutions such as Microsoft Outlook, Lotus Notes and Microsoft Lync and most PBX solutions such as HiPath, Broadworks and 3CX.
https://kb.total-view.com/docs/technical-guides/installation-and-upgrade-guide/
Overview. This document describes how to install and upgrade a Totalview installation. The installation kit for Totalview installs the Totalview server, the Totalview Admin module, the Totalview clients (client, switchboard and receptionist), the Totalview Web reports, Totalview …
https://www.taske.com/support/knowledgebase/archives/746
Feb 15, 2012 · Summary This article provides instruction for integrating IEX TotalView ® with TASKE Contact. The integration of TotalView and TASKE Contact creates a channel for exporting Contact agent data and historical call volume data to TotalView. TotalView uses this information to produce real-time agent adherence reports.
https://www.devconnectprogram.com/fileMedia/download/d344c384-ccb0-4d0e-976f-995cd39943c3
IEX TotalView Workforce Management uses the Event Service interface from Avaya Proactive Contact to obtain real-time agent events. The Event Service is a service based on the Common Object Request Broker Architecture (CORBA), and supports client application connection via
https://www.total-view.com/
Call me at +298 24 41 55 or send me a message, so we can talk about what Totalview can do for your business. Let's set up a meeting. Send me an email or sms message, and I will get back to you shortly to talk about what Totalview can do for your business.
https://www.nice.com/engage/services/support/
Our global support group comprises over 300 relentless Customer Support personnel strategically located around the world, so you always get the fastest possible response. An intelligent 24x7 Contact Center puts you in contact with the support expert most qualified to …
https://www.nice.com/engage/workforce-optimization/workforce-management/
The only workforce management solution on the market with embedded AI and ML, NICE WFM is the most advanced and most accurate workforce management tool to date. It uses intuitive decision-making to uncover hidden patterns, make accurate forecasts and identify the best forecasting model.
https://support.avaya.com/css/P8/documents/100003753
IEX developed two Data API clients referred to as the avayaoahist and AvayaOA_rta applications that run on the TotalView server. These Data API clients act as a conduit between IEX TotalView and the Avaya Operational Analyst Web Reporting Framework and retrieve historical and real-time data from Avaya
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