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https://aquestionofitil.blogspot.com/2012/01/question-of-day.html
Jan 16, 2012 · What are the three types of metrics that an organization should collect to support Continual Service Improvement (CSI)? A. Return On Investment (ROI), Value On Investment (VOI), quality B. Strategic, tactical and operational C. Critical Success Factors (CSFs), Key Performance Indicators (KPIs), activities D. Technology, process and service
https://www.greycampus.com/opencampus/itil-foundation/different-types-of-metrics-in-csi
Different types of metrics in CSI. It is important to remember that there are three types of metrics that an organization will need to collect to support CSI activities as well as other process activities. Technology metrics: These metrics are often associated with component and application based metrics such as performance, availability soon.
https://www.proprofs.com/discuss/q/1152424/what-three-types-metrics-that-organization-should-collect-su
Jan 26, 2020 · Continual Service Improvement is otherwise known as CSI. The main function of CSI is to look back at the processes and events that were done that were successful What are the three types of metrics that an organization should - ProProfs Discuss
https://www.briefmenow.org/exin/what-are-the-three-types-of-metrics-that-an-organization-should-collect-to-support-continual-service-improvement-csi-3/
Apr 14, 2014 · What are the three types of metrics that an organization should collect to support Continual Service Improvement (CSI)? A. Return On Investment (ROI), Value On Investment (VOI), quality. B. Strategic, tactical and operational C. Critical Success Factors (CSFs), Key Performance Indicators (KPIs), activities D. Technology, process and service
https://quizlet.com/14050929/itil-foundation-v3-certification-flash-cards/
1.What are the three types of metrics that an organization should collect to support Continual Service Improvement (CSI)? A. Return On Investment (ROI), Value On Investment (VOI), quality B. Strategic, tactical and operational C. Critical Success Factors (CSFs), Key Performance Indicators (KPIs), activities D. Technology, process and service
https://quizlet.com/112231346/itil-v3-3-flash-cards/
What are the three types of metrics that an organization should collect to support continual service improvement (CSI)? A. Return on investment (ROI), value on investment (VOI), quality B. Strategic, tactical and operational C. Critical success factors (CSFs), key performance indicators (KPIs), activities D. Technology, process and service
https://www.briefmenow.org/exin/what-are-the-three-types-of-metrics-that-an-organization-should-collect-to-support-continual-service-improvement-csi-2/
What are the three types of metrics that an organization should collect to support continual service improvement (CSI)? A. Return on investment (ROI), value on investment (VOI), quality. B. Strategic, tactical and operational C. Critical success factors (CSFs), key performance indicators (KPIs), activities D. Technology, process and service
https://itilexamtest.com/itil-foundation-exam-test-q110/
What are the three types of metrics that an organization should collect to support continual service improvement (CSI)? A. Return on investment (ROI), value on investment (VOI), quality B. Strategic, tactical and operational C. Critical success factors (CSFs), key performance indicators (KPIs), activities D. Technology, process and service ...
https://edward-designer.com/web/continual-service-improvement/
May 09, 2017 · [ITIL® v3 Foundation Notes] Continual Service Improvement affects all stages of service management. It aims to improve the overall service in an organization in a continual manner. The Seven-Step Improvement Process is introduced as the major process for the Continual Service Improvement stage of the ITIL® service lifecycle.
https://www.proprofs.com/discuss/q/1150672/which-following-advantage-organizing-continual-service-impro
Which of the following is not the responsibility of a service catalogue manager? Which of the following is a characteristic of every process? Which of the following cannot be provided by a tool? What are the three types of metrics that an organization should collect to support Continual...
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