Searching for Thinktel Tech Support information? Find all needed info by using official links provided below.
https://support.thinktel.ca/kb/article/270-Support_Site_Map
ThinkTel Technical Support & Maintenance (Demark, Escalation, MTTR) Knowledgebase sections. KB - SIP Trunking - Think Access - Troubleshooting - Provisioning Devices - uControl FAQs - Porting - Phone Services - Fax Services - Documents - IP Voice Services - Wholesale Internet Support - Zazeen Agent Support
https://support.thinktel.ca/kb/article/105-ThinkTel_Technical_Support_Maintenance_(Demark_Escalation_MTTR)
ThinkTel and the Business Technical Support (BTS) team are pleased to assist in any way possible, to address your service and account concerns. Our specialized teams can be reached via our toll-free number at 1-866-92-THINK (928-4465) or by dialling 611 from your ThinkTel HPBX …
https://support.thinktel.ca/kb/article/287-Troubleshooting
SIP Trunking - Think Access - Troubleshooting - Provisioning Devices - uControl FAQs - Porting - Phone Services - Fax Services - Documents - IP Voice Services - Wholesale Internet Support - Zazeen Agent Support Microsoft Lync Support - Hosted Lync Support - Think365 Lync Support. ... Toll Free number is NIS from a Thinktel number.
https://support.thinktel.ca/kb/article/231-ThinkTels_911_Testing_Procedure
ThinkTel Communications Ltd. Suite 307, 10235 124 St. Edmonton, Alberta T5N 1P9 866-92THINK TOLL-FREE 780-702-2880 FAX Information on ThinkTel's 911 Testing Procedure. Normally we attempt to dissuade end users from any testing to reduce the traffic load and free up 911 staff and facilities to handle real emergency calls.
https://support.thinktel.ca/kb/article/478-Failover
Advantages of this is if you have a PBX at multiple locations and one location has issues we failover to the other. You can also set up your second binding to be on a different proxy edm.trk.tprm.ca (located in Edmonton) or tor.trk.tprm.ca (located in Toronto) this way if we have issues with one of our proxies you can disable that binding via ...
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