Teradata Business Critical Support

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Analytics Disaster Recovery Products Teradata Consulting

    https://www.teradata.com/Consulting/Disaster-Recovery-Solutions
    Fulfilling a critical need for cost-effective business continuity, Teradata Disaster Recovery As-a-Service (DRaaS) provides the ability for customers with an advocated backup and restore (BAR) solution using Veritas NetBackup and Dell EMC Data Domain to replicate on-site backups to the public cloud as frequently as desired and then restore them ...

Find a Partner - Teradata

    https://www.teradata.com/templates/Partners/BrowsePartners.aspx?Action=Search
    To find a partner, search by the following criteria or browse the Alphabetic List. ... to defend your business-critical data and applications from cyber attacks and internal threats. Our solutions enable you to discover assets and risks, and then protect your most valuable information—such as intellectual property, business plans, trade ...

Teradata Product Support Policies Revision History

    https://assets.teradata.com/resourceCenter/downloads/Product-Support-Policies-Revision-History.pdf
    Customers with 24x7 Priority or Business Critical entitlement 17 11/1/19 Premier Kylo Support Teradata Aster and Hadoop Software Support Lifecycle Remote Connectivity - ServiceConnect™ and ServiceLinkTM Teradata Software Implementation Service (SWI) BAR Software Implementation Service (SWI) Critical System Management Teradata Success Services

Teradata Advanced SQL Engine What is Teradata Database?

    https://www.teradata.in/Products/Software/Database
    Teradata Database has evolved to become the Teradata Vantage Advanced SQL Engine - the world's most flexible analytic engine in the most scalable, manageable database. ... Enable faster time to business insights — and value — through a rich set of integrated in-database analytics. TIMELY, ACCURATE INSIGHTS ... TERADATA QUERYGRID™ SUPPORT

Teradata Product Support Policies Effective 12/1/15

    https://assets.teradata.com/resourceCenter/downloads/Product-Support-Policies.pdf
    Unless otherwise stated, these policies apply to maintenance and support for Teradata, Aster Data, and Hadoop software, and Teradata equipment (hardware). “Customer” refers to the entity that has ordered maintenance and support from Teradata. To receive maintenance or support services from Teradata as described in the Support Level descriptions

Hardware Support Lifecycle Teradata Product Support Policies

    https://dev.teradata.com/Product-Support-Policy/Support-Lifecycle
    For Teradata hardware platforms, Teradata will provide remedial maintenance services for six (6) years from its Platform Sales Discontinuation Date. Platform Support Discontinuation is the end of support date for a particular Teradata hardware platform. Read more.

Service Experience Manager, Commercial (Remote, US) at ...

    https://careers.teradata.com/jobs/206348/service-experience-manager-commercial-remote-us
    The Teradata Service Experience Manager (SEM) serves as a trusted advisor to our customers and is dedicated to ensuring the success of their analytical ecosystem. The SEM will drive operational excellence at the stakeholder level through proactive actions and insights, building and maintaining strong relationships across Customer Support (CS ...Work Location: San Diego

Business Audit Intern at Teradata

    https://careers.teradata.com/jobs/205994/business-audit-intern
    Strong attention to details, critical thinking, problem-solving and time management skills; Working knowledge of MS Office (Excel, PowerPoint, Word) CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across ...Work Location: Atlanta

Teradata Access Portal

    https://access.teradata.com/
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3.0.1 - Premier Cloud Support (Included) - Teradata ...

    https://docs.teradata.com/reader/902v4CIjDMBtmn~P9Jkvpg/~1Fpmb8HnKm3w1XXQTrjKw
    1 Same business day: Monday – Friday (Customer's local time zone) 2 Next business day example: If a customer opens an S3 or S4 incident after 8 p.m. on Friday, Teradata staff will respond after 9 a.m. on Monday. 3 For DRaaS, Teradata treats actual DR outages and system access requests as S1 incidents.



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