Telcobridges Support

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TelcoBridges SBCs, media gateways & signaling gateways ...

    https://www.telcobridges.com/
    TelcoBridges We help carriers benefit from their current system infrastructure, facilitating seamless TDM to IP communications and allowing for the deployment of next-generation value added services. From remote and onsite installation to personalized 24/7 support; TelcoBridges provides end-to-end support …

TelcoBridges Inc. - Welcome to TBSupport Tracking system

    https://support.telcobridges.com/
    TBSupport Tracking system – Main Page. version 4.0. Home New Browse Search Reports Reports Requests Log In

Support – Validated Hardware – TelcoBridges

    https://freesbc.telcobridges.com/validated-hardware/
    TelcoBridges designs and manufactures carrier grade session border controllers and VoIP media gateways. Our head office is in Boucherville, Canada, we also have offices in …

TelcoBridges Support Forums • Index page

    https://forums.telcobridges.com/
    TelcoBridges Support Forums. User forums for TelcoBridges lines of hardware and software. Skip to content

Support – Satisfaction Guarantee – TelcoBridges

    https://freesbc.telcobridges.com/satisfaction-guarantee/
    Satisfaction Guarantee Program details: Offer is only valid for ProSBC subscription purchases made directly from TelcoBridges; Requester must submit a completed refund request form within 90 days of purchase TelcoBridges has 30 days after the request to resolve the deficiency

24/7 Support for Tmedia Gateways – TelcoBridges

    https://store.telcobridges.com/products/24-7-support
    TB Support 24/7 Support Bank for Tmedia Gateways, can access the TelcoBridges support team at anytime. Valid for two years. 24/7 contact information:

TelcoBridges Support Forums • Index page

    https://forums.telcobridges.com/index.php
    TelcoBridges Support Forums. User forums for TelcoBridges lines of hardware and software. Skip to content

TelcoBridges FreeSBC and ProSBC Support Forums - TBwiki

    https://docs.telcobridges.com/tbwiki/Support_Forums
    For Telcobridges Tmedia forums follow this link: Tmedia Support Forums. FreeSBC forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges FreeSBC and ProSBC product.

Contacting TelcoBridges technical support - TBwiki

    https://docs.telcobridges.com/tbwiki/Support:Contacting_TelcoBridges_technical_support
    Wordwide technical support is available via either of the following channels: Americas & Europe Technical Support Centre (GMT-05:00, Montreal, Canada) Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time Telephone: +1-450-655-8993 x131 or x102 . E-mail: [email protected]. TBsupport tracking system: https://support.telcobridges.com

TelcoBridges Tmedia Support Forums - TBwiki

    https://docs.telcobridges.com/tbwiki/Support:Forums
    TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products. The forums are regrouped in 4 categories: General, Media Gateway and Other. By …

ProSBC Licenses – TelcoBridges

    https://store.telcobridges.com/products/prosbc
    ProSBC annual license fee. License to use ProSBC Software for 1 year from payment date. Includes initial installation guidance, software updates and Monday-to-Friday 9-to-5 support. (Price per session with minimum 500 sessions and maximum 20k sessions per installation) For 1+1 High Availability, please add "HA 1+1 Opti

IVR - TBwiki - forums.telcobridges.com

    https://forums.telcobridges.com/tbwiki/IVR
    TelcoBridges products support IVR functionality via dedicated digital signal processor (DSP) chips, or via voice over IP (VoIP) chips. With release 2.4 and older, DSPs are required for any IVR functionality. With release 2.5, DSPs are required only for playing/recording, as digit/tone collection and generation can be handled using VoIP chips.

TelcoBridges License Server - TBwiki

    https://docs.telcobridges.com/tbwiki/Support:License_server
    Our partners can view the list of units they have from TelcoBridges on the license server. For each unit it shows the license expiration date (if it is a temporary license), and the warranty expiration date for this unit. Our partners can generate licenses from the license server at this URL:

FreeSBC Video Library – TelcoBridges

    https://freesbc.telcobridges.com/video-library/
    Luc Morissette, Director of Customer Support and Alan Percy, CMO explain the support resources that are available to ProSBC buyers. A quick demo of the TBwiki, the FreeSBC Forum and Video Library, along with 9×5 and 24×7 support from the TelcoBridges support team, there are …

TMG SNMP support - TBwiki - TelcoBridges

    https://docs.telcobridges.com/tbwiki/TMG_SNMP_support
    If it does not appear, contact TelcoBridges support group. Enabling IP forwarding . To enable IP forwarding permanently on the TMG, edit the /etc/sysctl.conf file and set the net.ipv4.ip_forward element to 1. For example: [root@TB006009 ~]# vi /etc/sysctl.conf ... # Controls IP packet forwarding net.ipv4.ip_forward = 1

TelcoBridges - JeraSoft - Agile Billing Solutions

    https://www.jerasoft.net/products/compatibility/telcobridges/
    Telcobridges is a leader in the design and manufacture of carrier grade, high performance, and high-density VoIP media gateways which bridge the gap between TDM and IP. All the accredited partners (consisting of valued-added resellers, system integrators, and solution developers) have deployed VoIP media gateway solutions with remote and onsite installation, as well as personalized 24/7 support in …

24/7 Hourly Support for ProSBC – TelcoBridges

    https://store.telcobridges.com/products/24-7-support-for-prosbc
    24/7 professional  support services for ProSBC software. This allows you to contact the TelcoBridges su pport team at anytime for troubleshooting ProSBC software.   4 hour response time.   Support bank hours expire after 2 years.

Transcoding - TBwiki - forums.telcobridges.com

    https://forums.telcobridges.com/tbwiki/Transcoding
    TelcoBridges devices support transcoding among a number of popular voice codecs whether during calls from TDM-to-IP networks, IP-to-TDM networks or IP-to-IP …

DNS - TBwiki - forums.telcobridges.com

    https://forums.telcobridges.com/tbwiki/DNS
    TelcoBridges and DNS Toolpack provides support for DNS and FQDN (fully qualified domain name) for SIP calls. FQDN might be used in the signaling or in the media component of a call. How DNS is configured differs between each product line.



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