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https://www.techopedia.com/definition/9675/technical-support-tech-support
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how ...
https://whatis.techtarget.com/definition/support
support: 1) In information technology, support refers to functionality that is provided between or among products, programs, devices, modes, or accessories. For example, if you purchase a graphics program that allows for the inclusion of text inserts, audio, and full-motion video clips, you can create multimedia presentations. This program can ...
https://www.techopedia.com/definition/25809/support-level
Support level is the extent of technical assistance provided for an IT software product to its customers. Support is normally divided into up to four levels: level/tier 1, level/tier 2, level/tier 3 and level/tier 4. The support level is based on the complexity of support provided. Support level is also known as level of support or technical ...
https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
http://www.businessdictionary.com/definition/technical-support.html
technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Information on how to reach technical ...
https://www.collinsdictionary.com/dictionary/english/technology
Technology definition: Technology refers to methods, systems, and devices which are the result of scientific... Meaning, pronunciation, translations and examples. ... What do governments do about the distribution of their support for science and technology? Yearley, Steven Science, Technology, and …
https://en.wikipedia.org/wiki/Information_technology
Information technology (IT) is the use of computers to store, retrieve, transmit, and manipulate data or information.IT is typically used within the context of business operations as opposed to personal or entertainment technologies. IT is considered to be a subset of information and communications technology (ICT). An information technology system (IT system) is generally an information ...
https://learn.org/articles/What_is_an_IT_Support_Technician.html
What Is an IT Support Technician? Learn about common job duties, training requirements and salary potential for information technology (IT) support technicians. Find out where you could work and what credentials could bolster your earnings. Schools offering Computer Support Technician degrees can also be found in these popular choicesDegree Required: Associate's degree or postsecondary training; Bachelor's required for some positions
https://www.quora.com/What-are-the-differences-between-technical-support-product-support-application-support-jobs-in-MNCs
Oct 03, 2015 · There are three levels of support Level 1 : Receiveing issues over phone / email/ apps , registering them into issue management apps and escalating them It is known as Problem Managment and the object is to see that the issue gets resolved. Le...
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