Searching for Technical Support Team Wikipedia information? Find all needed info by using official links provided below.
https://en.wikipedia.org/wiki/Customer_support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
https://en.wikipedia.org/wiki/Technical_support_scam
A technical support scam refers to any of class a telephone fraud activities in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Such calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department.
https://en.wikipedia.org/wiki/Transport_Layer_Security
Transport Layer Security (TLS), and its now-deprecated predecessor, Secure Sockets Layer (SSL), are cryptographic protocols designed to provide communications security over a computer network. Several versions of the protocols find widespread use in applications such as web browsing, email, instant messaging, and voice over IP (VoIP). Websites can use TLS to secure all communications between ...
https://en.wikipedia.org/wiki/Data_center_management
Data center management is the collection of tasks performed by those responsible for managing ongoing operation of a data center This includes Business service management and planning for the future.. Historically, data center management was seen as something performed by employees, with the help of tools collectively called Data Center Infrastructure Management (DCIM) tools.
https://en.wikipedia.org/wiki/Customer_service
A customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service.
https://en.wikipedia.org/wiki/Help_desk
A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers ...
https://www.teamwox.com/en/groupware/articles/73/teachnical-customer-support-TeamViewer
We often run across the need to remotely access our client's servers in order to provide them with technical support. In order to achieve this we recommend using MetaQuotes TeamViewer, which is a program of remote computer access. This program provides a stable connection with a high level of security, has a minimum number of adjustments, and is very user-friendly.
https://en.wikipedia.org/wiki/TeamViewer
TeamViewer and similar services have been used to commit technical support scams via telephone calls. People are called, either at random or from a list, by criminals claiming to represent a computer support service that has identified the victim's computer as being infected by malware, most often using the name of companies such as Microsoft.Developer(s): TeamViewer GmbH, Germany
http://www.businessdictionary.com/definition/technical-support.html
technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Information on how to reach technical ...
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