Searching for Technical Support Representative Means information? Find all needed info by using official links provided below.
http://www.insitesupport.com/technical-support-representative-job-description/
Technical Support Representative (Internet Connectivity) Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
https://www.careerexplorer.com/careers/customer-service-representative/
Apr 11, 2017 · Customer service representatives interact with customers on behalf of an organization. They provide information about products and services, take orders, respond to customer complaints, and process returns. Many customer service representatives work in customer contact centers. Others work in insurance agencies, banks, stores, or other places that have contact with customers.2.3/5
https://www.bmc.com/blogs/customer-service-vs-technical-support/
May 03, 2018 · As discussed previously, a technical support representative is focused on resolving your issue as quickly as possible. Good technical support means listening to fix. Technical support reps listen to symptoms, try to reproduce the issue and quickly provide a solution to the issue. Customer service reps, listen with empathy.
https://www.wisegeek.com/what-is-a-customer-service-representative.htm
Oct 13, 2019 · A customer service representative is a professional who works either directly with or directly for the customers and prospective customers of a given company. Representatives are often seen as the outward “face” of their company because they are usually the first people customers talk to when they have a question or concern.
http://www.businessdictionary.com/definition/technical-representative.html
Definition of technical representative: Technically qualified and trained manufacturer's representative who provides assistance in the installation, operation, and maintenance of an equipment. Dictionary Term of the Day Articles Subjects
https://www.answers.com/Q/What_does_a_technical_support_representative_do
May 26, 2015 · A technical support representative is a person who provides answers to questions from customers regarding use and trouble-shooting of equipment, usually …
https://www.betterteam.com/customer-service-representative-job-description
Customer Service Representative Job Description Template. We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
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