Searching for Symantec Technical Support Sla information? Find all needed info by using official links provided below.
https://support.symantec.com/us/en/article.TECH252699.html
Attached is the service-level-agreement document for Appthority Support. Related Attachments. Appthority Support SLA. Appthority Support SLA.pdf. Subscribe To This Article. Subscribing will provide email updates when this Article is updated. Login is required. ... Support Resources; Symantec Status; Contact Support. Contact Us; Chat; Symantec ...
https://support.symantec.com/us/en/article.howto46511.html
A Service Level Agreement (SLA) defines the expectations and requirements for delivering a service, including the allowable time frame for the delivery. See About the Service Level Agreement and Operating Level Agreement. The SLA time frames that are …
https://support.symantec.com/
Symantec Enterprise Support resources to help you with our products. Search our knowledge, product information and documentation and get access to downloads and more
https://www.symantec.com/support-center/essential-services
Having the right technical support plan is vital to any IT and security risk management program. Some organizations therefore may require a more advanced level of technical support than that provided by Essential Support. For more information on advanced support offerings, consulting and education services, visit Symantec Technical Services.
https://support.symantec.com/us/en/article.HOWTO46527.html
A Service Level Agreement (SLA) is a contract between an organization and its service provider, which sets the expectations and requirements for service delivery. The SLA can be between an external customer and your customer support team or between your organization's employees and your IT …
https://support.symantec.com/us/en/article.TECH236428.html
Symantec’s technical support is designed to maximize uptime and reduce your internal IT costs. Our Customer Support organization is dedicated to resolving your issues quickly and effectively. We view every support engagement as an opportunity to demonstrate our commitment to customer satisfaction. You can count on us to help you receive the ...
https://www.symantec.com/connect/ideas/introduce-sla-symantec-tech-support
I have recently had a couple of outstanding cases where Symantec tech support have ignored my problems. One of the cases has been ongoing for around 3 months. The other, has been opened, and ignored for approx 1 month so far.
https://www.symantec.com/support-center/hardware-support
Policies – Guidelines for using Symantec products including Maintenance, Renewals, Support and End of Life; Support Reference Guide – Learn about obtaining technical support and read Symantec’s Support terms Having the right technical support plan is vital to …
https://www.symantec.com/connect/forums/how-contact-dlp-support
Symantec helps consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. The Symantec Connect community allows customers and users of Symantec to network and learn more about creative and innovative ways to use ...
https://www.symantec.com/about/legal/repository
License and Service Terms & Repository. Find the terms and conditions that apply to your use of Symantec products and services, except to the extent you have another agreement directly with Symantec that controls your use of the products and services.
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