Symantec Support Renewal Policy

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Renewals Symantec

    https://www.symantec.com/support-center/renewals
    Symantec Services. Premium Support: For Customers requiring a more advanced level of technical support, Symantec provides Premium Support that focuses on timely and accurate issue resolution by placing a product family expert at the center of the Customer’s tailored support experience.

Renewals FAQ Symantec

    https://www.symantec.com/support-center/renewals/renewals-faq
    Orders placed later than the expiry date are subject to late renewal penalties per Symantec’s Maintenance Policy Handbook. You are reminded that once Maintenance expires, you are no longer entitled to access any of your Maintenance deliverables, and your security and compliance integrity is immediately compromised.

Policies Symantec

    https://www.symantec.com/support-center/policies
    An index of Symantec product policies. Maintenance. Maintenance Policy Handbook This Handbook describes Symantec's policies relating to the new purchase, use and renewal of entry-level Maintenance offerings for Symantec software and hardware products. It replaces Symantec’s Global Enterprise Renewals Policy.

About renewing your Symantec Endpoint Protection license

    https://support.symantec.com/us/en/article.howto80794.html
    To purchase renewal licenses, visit the Symantec Store, or contact your Symantec partner or preferred Symantec reseller. In the event that you accidentally delete a license, you can recover it from the Symantec Endpoint Protection Manager console. See About purchasing Symantec …

Maintenance Symantec

    https://www.symantec.com/support-center/maintenance-overview
    Note that late renewals are subject to penalty and associated late renewal fees. Symantec takes non-compliance seriously. You must be properly licensed with current Maintenance in order to access Maintenance benefits. Read the Symantec Customer Compliance Policy for more information on your compliance obligations. Renew on time, always.

Symantec™ Endpoint Protection 12.1.6 MP9 Release Notes

    https://support.symantec.com/us/en/article.doc10664.html
    Support Resources Contact Us Article Subscriptions Home. Article Details. Symantec™ Endpoint Protection 12.1.6 MP9 Release Notes. DOC10664. Last Updated July 26, 2019 ... Supported upgrades to Windows 10 with the Symantec Endpoint Protection client installed Where to get more information Legacy ID: SEP12.1.6_RelNotes_v103997219_v123565002. ...

Symantec Support Reference Guide

    https://support.symantec.com/us/en/article.TECH236428.html
    Products acquired by Symantec pursuant to an acquisition of a company or product line (each, a merger & acquisition company) are not included until such time as the products from such merger & acquisition are designated by Symantec to be covered by this policy by offering Symantec’s standard Maintenance/Support offerings for such products.



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