Searching for Symantec Essential Support Sla information? Find all needed info by using official links provided below.
https://www.symantec.com/support-center/essential-services
Critical security content updates, product updates, software version upgrades, and 24x7 access to Symantec's technical support team are included with Essential Support. Find out more about your Maintenance benefits. Learn about Maintenance tiers and how Symantec determines Maintenance value for its perpetually licensed software products.
https://support.symantec.com/us/en/article.TECH236428.html
Your designated contacts will act as a liaison with Symantec technical support staff. The number of designated contacts you are entitled to appoint is based on the Maintenance offering you purchased for your product (Essential Support customers may designate up to six (6) contacts per title of software).
https://support.symantec.com/
Symantec Enterprise Support resources to help you with our products. Search our knowledge, product information and documentation and get access to downloads and more
https://www.symantec.com/products/email-security-cloud/sla-performance-metrics
The Symantec Enterprise Security business is now part of Broadcom Learn More Dismiss Products / Messaging Security / Email Security.cloud / SLA Performance Metrics
https://www.veritas.com/company/legal/license-agreements
Even though end user license agreements and other product branding may refer to “Symantec”, all such references are understood to mean, and all associated rights and obligations shall apply to, Veritas. ... Software Support – Veritas’ Essential Support or Basic Maintenance terms, as applicable; ... License Agreements. GBL EULA 4.0 ...
https://www.veritas.com/content/support/en_US/terms/support-fundamentals
Essential Support can be combined with RPS and/or Premier. Additional support-related information. Support Solutions Handbook. Learn how to best leverage your Veritas Enterprise Support Services contract and get valuable information on how to access the support services available to you.
http://eval.symantec.com/mktginfo/enterprise/fact_sheets/b-managed_endpoint_protection_services_13902827.en-us.pdf
Symantec Managed Services Symantec™ Managed Endpoint Protection Services Guarding data from the impact of growing security threats During the second half of 2007: •Web applications were affected by 58 percent of documented vulnerabilities •499,811 new malicious code threats were reported to Symantec •Trojans made up 71 percent of the ...
http://eval.symantec.com/mktginfo/enterprise/other_resources/ent-support_services_handbook_for_essential_support_and_basic_maintenance_06-2007.en-us.pdf
Symantec Enterprise Support Services Handbook Essential Support and Basic Maintenance 10 Event and Process Information Logs Traces Screen dumps Severity Level Level 1 to 4 Please be in front of the computer you need to troubleshoot. When you call: When you call Symantec Support an automated attendant will answer and prompt you for
https://aws.amazon.com/marketplace/pp/Symantec-Corporation-Symantec-Protection-Engine-fo/B01B5CQFG4
Symantec Protection Engine for Cloud Services 8.0 is a flexible and feature rich client/server application that provides primary and advanced malware and threat detection technologies for application data protection through a single yet simple engine maximizing your AWS protection and performance.
https://sepc.securitycloud.symantec.com/resources/content/service-descriptions/SEPC-SEM-Service-Description-EULA_en.pdf
• Support available on a twenty-four (24) hours/day by seven (7) days/week basis to assist Customer with configuration of the Service features and to resolve reported Problems with theService. • Support is provided and performed subject to the Symantec Support …
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