Searching for Symantec Essential Support Description information? Find all needed info by using official links provided below.
https://www.symantec.com/support-center/essential-services
Critical security content updates, product updates, software version upgrades, and 24x7 access to Symantec's technical support team are included with Essential Support. Find out more about your Maintenance benefits. Learn about Maintenance tiers and how Symantec determines Maintenance value for its perpetually licensed software products.
https://support.symantec.com/us/en/article.HOWTO109566.html
Description. This article describes the entitlements associated with Maintenance for Symantec Endpoint Protection (on-premises), and the resources available when you renew your Maintenance. ... (Essential Support) Symantec’s skilled Technical Support Engineers are available around the clock, every day of the year to help with your technical ...
https://submit.symantec.com/websubmit/essential.cgi
Use the form below to upload a suspected infected file or an email with a malicious attachment to Symantec Security Response. This submission form is intended for Essential customers with a valid support ID number. Users of Norton products may submit suspicious files to Security Response by using this submission form instead.
https://support.symantec.com/us/en/article.TECH236428.html
Your designated contacts will act as a liaison with Symantec technical support staff. The number of designated contacts you are entitled to appoint is based on the Maintenance offering you purchased for your product (Essential Support customers may designate up to six (6) contacts per title of software).
https://www.symantec.com/support-center/maintenance-overview
Symantec is proud to protect your organization with our award-winning security products, all sustained by Maintenance. Our business is cutting edge cybersecurity. Your business is to run your business. Maintenance allows you to do just that by working hard to maximize the value of your investment, stay ahead of threats and minimize security risks so your organization is continuously protected.
https://support.symantec.com/us/en/article.ALERT2396.html
Description. Symantec hereby informs you that we will be discontinuing the availability of Touchdown by Symantec. This letter details the key dates that may be of importance to you.' ... Basic Maintenance Support or Essential Support will be available according to the dates in the said table. This notice describes the timelines for the delivery ...
https://support.symantec.com/us/en/article.HOWTO42525.html
Symantec customers with active support / maintenance contracts must identify Named Technical Contacts (also known as; “named caller”, “designated caller” or “technical contact”) that will engage with Symantec Technical Support. A Technical Contact will represent your organization by working with Symantec Technical Support.
https://www.symantec.com/connect/forums/basic-vs-essential-support
Symantec helps consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. The Symantec Connect community allows customers and users of Symantec to network and learn more about creative and innovative ways to use ...
https://www.symantec.com/services/premium-support
The Customer Success Manager (CSM) shares Symantec and industry best practices and advises on solution and feature adoption and performance. Provides escalation assistance as required to get the best support experience. Technical Account Manager. Partnership with a named advocate, a support expert focused on your solution specific goals.
https://www.symantec.com/support-center/renewals
Essential Support: Standard entry-level Maintenance offering for Symantec’s on- premise perpetual software products. Provides access to critical security content, software version upgrades and product updates, and 24/7 access to Symantec's technical support. Learn more about Essential Support.
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