Symantec Basic Maintenance Vs Essential Support

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Essential Support Services Symantec

    https://www.symantec.com/support-center/essential-services
    Critical security content updates, product updates, software version upgrades, and 24x7 access to Symantec's technical support team are included with Essential Support. Find out more about your Maintenance benefits. Learn about Maintenance tiers and how Symantec determines Maintenance value for its perpetually licensed software products.

Basic vs. Essential Support Symantec Connect

    https://www.symantec.com/connect/forums/basic-vs-essential-support
    Symantec helps consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. The Symantec Connect community allows customers and users of Symantec to network and learn more about creative and innovative ways to use ...

Essential vs. Basic Support - Symantec

    https://www.symantec.com/en/uk/store/popup.jsp?popupid=essential_vs_basic
    Essential vs. Basic Support: Support Services Essential Support Basic Support; Telephone Access to Support Engineers: 24x7x365: 8 a.m. - 6 p.m. ... Access to the Symantec Connect Security Forum – a forum monitored by Symantec Encryption Support Engineers to answer PGP product questions.

Symantec Essential Support Replaced Express Buying Program

    https://www.clearedgepartners.com/post/symantec-essential-support-replaced-express-buying-program
    Symantec discontinued Basic Maintenance in April of 2017. After that, only Express Buying Program customers could make Basic Maintenance renewals. Then, the Express Buying Program was discontinued in April of 2018. Now, Essential Support is the entry-level maintenance offering.

Maintenance entitlement overview for Symantec Endpoint ...

    https://support.symantec.com/us/en/article.HOWTO109566.html
    This article describes the entitlements associated with Maintenance for Symantec Endpoint Protection (on-premises), and the resources available when you renew your Maintenance. ... 24x7 Technical Support (Essential Support) ... (Essential Support) Symantec’s skilled Technical Support Engineers are available around the clock, every day of the ...

EOL Basic Maintenance Symantec

    https://www.symantec.com/support-center/maintenance-overview/eol-basic-maintenance
    Symantec is standardizing to Essential Support globally as its entry-level Maintenance offering for on-premises enterprise software products. The Basic Maintenance offering is no longer aligned with Symantec’s security strategy or the critical demands of our Customers who require around-the-clock support.

Symantec Enterprise Support Services Handbook for ...

    http://eval.symantec.com/mktginfo/enterprise/other_resources/ent-support_services_handbook_for_essential_support_and_basic_maintenance_06-2007.en-us.pdf
    Symantec Enterprise Support Services Handbook ... Symantec Essential Support customers are entitled to receive telephone support 24 x 7x 365. Note that a “Problem” means, a technical question or issue you may have about your ... Essential Support and Basic Maintenance ...

Symantec Basic Maintenance Services Basic Coverage for Non ...

    http://eval.symantec.com/mktginfo/downloads/ent-symc_basic_maintenance_datasheet.pdf
    Symantec Basic Maintenance Services Basic Coverage for Non-Essential Systems Page 1 of 2 Protect Your Investments. Every computing environment requires reliable technical support and timely software updates. Symantec Basic Maintenance is an ongoing investment in your Symantec software technologies — and your business. This package

Maintenance Tiers Symantec

    https://www.symantec.com/support-center/maintenance-overview/maintenance-tiers
    Learn about Maintenance tiers and how Symantec determines Maintenance value for its perpetually licensed ... It’s not too late to take basic steps to preserve the integrity of our elections—right now ... Security software products with current Maintenance may access the following Maintenance benefits as standard via Essential Support: ...

Maintenance Symantec

    https://www.symantec.com/support-center/maintenance-overview
    Symantec is proud to protect your organization with our award-winning security products, all sustained by Maintenance. Our business is cutting edge cybersecurity. Your business is to run your business. Maintenance allows you to do just that by working hard to maximize the value of your investment, stay ahead of threats and minimize security risks so your organization is continuously protected.



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