Suse Support Levels

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Subscriptions and Services Support SUSE

    https://www.suse.com/support/
    Backed by SUSE Support means your business will always have a relationship with a SUSE team that is dedicated to providing you with business value and customer satisfaction. Our dedicated support engineers are: Always on: We know that service outages don't always happen during the day. That's why we have 24x7, follow-the-sun, localized support.

Technical Support Guide SUSE

    https://www.suse.com/support/handbook/
    Product Support Lifecycle. SUSE provides technical support on products for the time period specified in the Product Support Lifecycle. The Product Support Lifecycle defines the duration and levels of support customers can expect to receive as products mature.

Product Support Lifecycle SUSE

    https://www.suse.com/support/policy/
    SUSE provides a thirteen year product lifecycle for most products in SUSE Linux Enterprise 11 and SUSE Linux Enterprise 12. Some products, such as SUSE Linux Enterprise 10 or 9, may have a ten year product lifecycle.Please check our Product Support Lifecycle table for information about your specific product lifecycle.

Premium Support Options SUSE SUSE

    https://www.suse.com/services/premium/
    Premium Support Services extends and expands your SUSE subscription by providing you direct access to a named trusted expert who knows you and your specific environment. Premium Support Services enables you to keep up with the pace of change and demands of …

Life Cycle and Support Upgrade Guide SUSE Linux ...

    https://documentation.suse.com/sles/15-SP1/html/SLES-all/cha-upgrade-background.html
    SUSE Linux Enterprise Server has a 13-year lifecycle: 10 years of general support and three years of extended support. SUSE Linux Enterprise Desktop has a 10-year lifecycle: seven years of general support and three years of extended support. Major releases are made every four years. Service packs are made every 12-14 months.

Life Cycle and Support Deployment Guide SUSE Linux ...

    https://documentation.suse.com/sles/12-SP4/html/SLES-all/cha-update-background.html
    SUSE Linux Enterprise Server has a 13-year life cycle: 10 years of general support and 3 years of extended support. SUSE Linux Enterprise Desktop has a 10-year life cycle: 7 years of general support and 3 years of extended support. Major releases are made every 4 years. Service packs are made every 12-14 months.

Priority Support - SUSE Linux

    https://www.suse.com/products/priority-support/
    SUSE Priority Support is available 24 hours a day, 7 days a week, 365 days a year—so you can get help in the event of an unexpected failure. You can also prioritize support by severity level, so you know you'll receive help with severity 1 issues as quickly as possible.

Package Support Levels - SUSE

    https://forums.suse.com/showthread.php?52-Package-Support-Levels
    Sep 19, 2011 · Welcome! If this is your first visit, be sure to check out the FAQ by clicking the link above. You will have to login before you can post: click the LOGIN link at the top of this page to proceed.

Upgrade Guide SUSE Linux Enterprise Server 15 SP1

    https://documentation.suse.com/sles/15-SP1/single-html/SLES-upgrade/index.html
    SUSE Linux Enterprise Desktop has a 10-year lifecycle: seven years of general support and three years of extended support. Major releases are made every four years. Service packs are made every 12-14 months.

SUSE Customer Center

    https://scc.suse.com/
    SUSE Customer Center Discover a new way of managing your SUSE account and subscriptions via one interface, anytime, anywhere. Don't have an account?



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