Searching for Storsimple Support information? Find all needed info by using official links provided below.
https://docs.microsoft.com/en-us/azure/storsimple/storsimple-8000-contact-microsoft-support
Contact Microsoft Support. 01/09/2018; 3 minutes to read; In this article. The StorSimple Device Manager provides the capability to log a new support request within the service summary blade. If you encounter any issues with your StorSimple solution, you can create a service request for technical support.
http://onlinehelp.storsimple.com/9_Technical_Support
Request a technical escalation from your StorSimple support engineer. Call Microsoft Support (1-800-Microsoft (642-7676) for US) and reference your SR number and ask the Microsoft representative to escalate the SR to the Duty Manager. For international customers, see this link for your regional support number. Hardware Support
https://azure.microsoft.com/en-us/pricing/details/storsimple/
Support & SLA. All StorSimple subscription plans include software and service support as well as standard hardware support at no additional cost. Azure customers who have a premier Azure support contract automatically get upgraded to premium hardware support. Non-premier customers can upgrade to premium hardware support for an annual fee of $2000.
https://azure.microsoft.com/en-us/services/storsimple/
The StorSimple 8010 is based on Azure Storage and virtual machines and is a great alternative to single item recovery. The StorSimple 8020 uses Azure Premium Storage and gives you disaster recovery and applications to run in Azure with the StorSimple Cloud Appliance.
http://onlinehelp.storsimple.com/
Azure StorSimple 5000/7000 series will no longer be supported starting July 9, 2019.. To avoid service disruptions plan for migration by visiting the migration page
https://support.microsoft.com/en-us/help/3193606/storsimple-support-packages-and-device-logs
The Microsoft Azure StorSimple support package contains all the relevant logs that can assist Microsoft Support team with troubleshooting issues. These logs are collected either automatically during the support ticket submission or else can be submitted manually.
https://blogs.msdn.microsoft.com/storsimple/
StorSimple 7000 Series: Support Statement. StorSimple continues to offer its popular industry-leading hybrid cloud storage appliances, the StorSimple 7000 series, which allow customers to manage data growth, simplify storage management and experience the benefits of cloud storage in a smaller capacity configuration. Microsoft is committed to ...
https://support.microsoft.com/en-us/help/2958294/connectivity-issues-when-you-try-to-connect-storsimple-to-esx-server
Nov 27, 2014 · You may experience occasional connectivity issues when you try to connect a StorSimple volume to ESX Server. This problem occurs when Access Control Records (ACRs) are configured for ESX Server by using IP addresses. This article discusses the details of this problem and the best practices to prevent it.
https://github.com/MicrosoftDocs/azure-docs/blob/master/articles/storsimple/storsimple-8000-support-options.md
StorSimple solution support StorSimple support. Microsoft offers flexible support options for StorSimple enterprise storage customers. We are deeply committed to delivering a high-quality support experience that allows you to maximize the impact of your investment in the StorSimple solution and Microsoft Azure.
How to find Storsimple Support information?
Follow the instuctions below:
- Choose an official link provided above.
- Click on it.
- Find company email address & contact them via email
- Find company phone & make a call.
- Find company address & visit their office.
