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https://gethuman.com/phone-number/Sprint-Nextel/customer-service/~21817
One thing to keep in mind as you try to reach Sprint Nextel help by calling them, is that other customers give their customer support at this number a 91% score for their communication skills and a 80% score for the overall help they received.
http://support.sprint.com/support/
Find help for your cell phone: Learn about your bill usage, how your plan works, and get helpful info about your account. Access customer service online at Sprint.com.
https://community.sprint.com/t5/Problem-Solvers-Archive/SERO-Plan/td-p/976289
I have had the Sprint SERO plan for over 10 years. My contract ended back in 2016, but held out for the upcoming 10th anniversary iPhone (iPhone X) instead of upgrading last year. Well you have since removed the two year subsidized pricing and it looks like I have to finally leave the SERO plan behi...
https://www.sprint.com/en/support/contact-us.html
Sprint Text Customer Service is only available to Sprint customers using their phone on the Sprint network. Available every day from 6am – 10pm CT. Messages sent outside those hours will be responded to on the next business day.
https://www.sprint.com/en/support/solutions/international/cruise-ship-roaming.html
Learn about cruise ship roaming. Will your phone work on a cruise ship? Sprint offers wireless services on board select cruise ships and ferries. Service requires a GSM capable device. Services available vary by vessel, while some offer only voice and text, other ships do offer data services.
https://www.sprint.com/en/support/solutions/international/faqs-about-premium-international-experience.html
Sprint Global Roaming provides the largest featured service area, nearly 190 destinations where customers can stay connected with SMS Texting and Basic Data Roaming for no additional charge. Prefer 4G/LTE High-Speed, Sprint has you covered with options from $5/day and $25/week – like buying 5 and getting 2 free.
https://community.sprint.com/t5/Employee-Programs-Knowledgebase/ANSWER-I-m-on-SERO-can-I-be-converted-to-SWAC/ta-p/1033393
Answer If you are an existing customer on a SERO plan and interested in switching to a new plan, please dial *2 from your Sprint phone. An Employee Accounts team member will review options for the best fit plan, including our new Advantage plans for friends and family members.
https://community.sprint.com/t5/Employee-Program-Discussions/SERO-500-to-SWAC/td-p/1053723
Overall I'm really glad I finally made the switch. Mainly because my monthly bill dropped considerably and the fact I can upgrade phone at at any time, where on the SERO plan a simple ESN swap was impossible. You won't qualify for any of the discounts offered on new phone's through Sprint and will be stuck paying full price for the phone (or ...
https://community.sprint.com/t5/Plans-Archive/sero-plans/td-p/286867
A sero plan is an employee referral plan and they are much much better than the standard pricing plans. You also get some extras included in the plan such as data and others that are additional with standard plans. Problem is they aren't given out by all Sprint sales reps.
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