Searching for Sophos Support Access information? Find all needed info by using official links provided below.
https://community.sophos.com/kb/en-us/121548
Aug 15, 2018 · Do not deactivate the Support Access Management feature as this would reset the Access ID. If there is an upstream firewall before the UTM, make sure to allow port 443 and 22 in the upstream firewall so that the UTM is able to connect to the access server. Related information. Sophos Firewall: How to grant Sophos Support access using the ...
https://community.sophos.com/kb/en-us/122784
Mar 25, 2019 · Sophos Support will access the XG Firewall as an Admin with full graphical user interface (GUI) access. If Sophos Support requires additional access time on your Sophos XG Firewall, please extend the time by choosing a new Grant Access for time period. Do not change the OFF or ON setting for the Support Access feature because the Access ID will ...
https://secure2.sophos.com/en-us/support.aspx
Sophos Support Plans Our support plans range from basic technical support to options including direct access to senior support engineers and customized delivery. Receive Training As a Sophos Customer, you can attend our courses and webinars to stay up to date.
https://www.sophos.com/en-us/support/technical-support.aspx
Sophos UTM9 Technical Support plans are designed to support our UTM9 products.* As a UTM9 customer, you have 2 options for support: UTM9 Web: Included with the purchase of the UTM9 base license and offers return and replace hardware replacement for the period of 1 year as well as unlimited access to web based self-help support such as the ...
https://www.sophos.com/en-us/support/documentation/sophos-access-point.aspx
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https://secure2.sophos.com/en-us/support/open-a-support-case.aspx
For Critical Cases: You’ll receive a case number when you submit your ticket. Once you have this number, call us for immediate assistance. Select your region below to view the correct number to call.
https://support.home.sophos.com/hc/en-us/articles/115005493943-Sophos-Home-blocks-access-to-specific-websites
How to Disable Automatic Cleanup of Malware in Sophos Home Beta (MAC) Captive Portal / Login Page does not load on MacOS when connecting to a Public/Guest Wi-Fi Hotspot. How to re-install Sophos Home after having re-installed your operating system; Sophos Home for MacOS shows that this device is vulnerable; Scan does not finish
https://support.home.sophos.com/hc/en-us/articles/115005910446-Enabling-direct-access
Direct Access is a quick way to access your Sophos Home dashboard on a particular device without entering your login credentials, by using My Activity (Windows) / Manage Devices (Mac) button on the Sophos Home program.. By default, the My Activity (Windows) / Manage Devices (Mac) button on the Sophos Home application directs you to the Sophos Home page.
https://docs.sophos.com/esg/endpoint-security-and-control/10-6/help/en-us/PDF/sesc_h.pdf
Sophos Endpoint Security and Control restricts access to certain parts of the software to members of certain Sophos groups. When Sophos Endpoint Security and Control is installed, each user on this computer is initially
https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/AccountDetails.html
The Account Details page lets you change your username or password, manage your email subscriptions, view your account and partner details, and more. To access ... This enables Sophos support to access your Sophos Central session directly for …
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