Software Support And Maintenance Percentage

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Software Pricing Considerations – Software Maintenance ...

    http://softresources.com/software-pricing-considerations/
    Mar 28, 2014 · Software maintenance is the annual cost that you pay for upgrades and support of the software. The software maintenance cost is driven by a percentage of the initial software license fee – which is usually between 16-25% of the license cost per year.

Software Maintenance: Understanding and Estimating Costs

    http://blog.lookfar.com/blog/2016/10/21/software-maintenance-understanding-and-estimating-costs/
    Oct 21, 2016 · This issue requires adaptive maintenance, which is modification of a software product performed after delivery to keep a software product usable in a changed or changing environment. Issue #3 Facebook has calmed down and stopped breaking your site, but you start to get some feedback from your users after a few more days.

Software Maintenance - Gartner

    https://www.gartner.com/en/information-technology/glossary/software-maintenance
    Technology vendors often sell a maintenance contract with their software. This contract is usually calculated as an annual fee based on some percentage of the total software cost. It generally provides for overall support and maintenance of a software product, including applications.

How to Cut Software Maintenance and Support Costs (and ...

    https://spendmatters.com/2014/07/23/how-to-cut-software-maintenance-and-support-costs-and-fund-it-innovation/
    Jul 23, 2014 · A big chunk of the 72 percent goes to maintenance and support – and that reality isn’t expected to change anytime soon. Not very long ago, the typical software maintenance fee was 15 to 18 percent of license fees. Today, 20 to 22 percent of license fees is what most enterprises pay.

Software maintenance pricing - Fair or out of control ...

    https://www.techrepublic.com/blog/tech-decision-maker/software-maintenance-pricing-fair-or-out-of-control/
    Like it or not, software and hardware maintenance is a way of life in IT. Although IT organizations make every attempt to free up enough dollars to continue moving the business forward, sometimes ...

SAP Raises Software Maintenance Fees for New Customers

    https://www.cio.com/article/2436822/sap-raises-software-maintenance-fees-for-new-customers.html
    The maintenance fee is the sacred cash cow for enterprise software vendors. A vendor's maintenance and support fee on each software license, usually 20 percent to 25 percent of the net license ...Author: Thomas Wailgum

High Software Maintenance Fees and What To Do About Them ...

    https://www.computereconomics.com/article.cfm?id=1033
    High Software Maintenance Fees and What To Do About Them Software maintenance fees pay for two services from the vendor to the customer. They pay for ongoing product development that provides new product features, regulatory updates, and bug fixes. They also pay for phone and Web-based support for times when you need help with the system. This Research Byte analyzes why maintenance …

Standard Percentage Rate for Annual Software Maintenance

    https://it.toolbox.com/question/standard-percentage-rate-for-annual-software-maintenance-060914
    All above are correct. Some charge 10 - 16% but that is commonly maintenance only. For example, Microsoft charges 16% for maintenance, but hot-line support is extra. Also some force you to pay maintenance every year or you lose the software. Some do not. Most complete ERP solutions are around 20% which includes maintenance and hot-line support.

What are typical maintenance fees as a percentage of up ...

    https://www.quora.com/What-are-typical-maintenance-fees-as-a-percentage-of-up-front-license-costs-for-enterprise-software
    An annual charge of 20% of the license fee list price is a good staring place. Depending on your business model, you may need to discount the license cost deeply, but can still get the list price for maintenance. Maintenance revenue can be a signi...



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