Smart Hands Support Definition

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Smart Hands vs. Remote Hands - RACK59 Data Center

    https://rack59.com/blog/smart-hands-vs-remote-hands/
    May 13, 2014 · Smart Hands include more complex tasks than Remote Hands. These data center services include management of colocation equipment, setting up a firewall, media and supply management, complex cable configurations, equipment testing …

How Smart Hands Can Help Your Business Volico Blog

    https://www.volico.com/how-smart-hands-data-center-services-can-help-your-business/
    Nov 25, 2015 · Smart Hands Service extends your on-site IT presence by leveraging support staff to perform a number of convenient services and a variety of functions at the direction of your off-site personnel. Minimize Downtime and Interruptions. The Smart Hands package can help your business by minimizing downtime and service interruptions during the year.

www.basicsolutions.com

    https://www.basicsolutions.com/services/smart-hands/
    BSC Smart Hands support is all about keeping your IT team free to focus on important projects and tasks within your enterprise. This means that you don’t need to travel in to fix the equipment …

The Top 3 Differences Between Smart Hands and Remote Hands ...

    http://thoughtreach.com/top-3-differences-smart-hands-remote-hands/
    Smart hands services involve a support system that offers fast delivery of services on any arising issues on-site. Remote hands services, on the other hand, are within the data center where a technical team oversees the overall working conditions of your colocation equipment.

Smart Hands Services,Managed IT Smart-Hands Services

    https://www.ironserviceglobal.com/services/managed-it-smart-hands-on-demand-services/
    A Smart Hand is an individual or team of specialized technicians with the required IT certifications & skillsets to perform a field-level hardware or software support task. Smart Hands are most commonly used to provide support for: The Smart Hands program is a ‘hands and feet extension’ of your Level 2 support team.

What Smart Hands Services are Included in OGO Support?

    https://ongoingoperations.com/2013/05/06/hosting-provider-smart-hands/
    May 06, 2013 · Emergency or urgent requests requiring support or smart hands outside of business hours Racking appliances, switches, routers, firewalls, servers, or other equipment Assisted troubleshooting of co-located equipment that takes support engineers 30min or longer in coordinated support with the client

Smart Hands Data Sheet Equinix

    https://www.equinix.com/resources/data-sheets/smart-hands/
    Smart Hands Data Sheet Equinix Smart Hands allows customers to manage/outsource their business operations and maximize uptime within an Equinix International Business Exchange™ (IBX®) center by utilizing Equinix’s technical resources.



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