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https://zapier.com/learn/customer-support/proactive-reactive-customer-support/
Dec 03, 2015 · Proactive support requires identifying and resolving issues before they become problems and involves identifying ways the customer experience can be enhanced without the customer having to ask for it. The process of proactive support is made up of essentially six different levels of proactivity, as explained by Bruce Temkin on the Customer ...Author: Jess Byrne
https://www.softwareadvice.com/resources/what-is-proactive-support/
Jun 27, 2016 · The ideal scenario is to prevent that customer from even needing to ask the question in the first place. And that’s exactly what companies do when they implement proactive customer support. Proactive customer support is a support strategy in which a company anticipates customer issues.
https://www.responsiveclassroom.org/sites/default/files/RSDch6.pdf
Proactive Supports for Students With Challenging Behaviors Ten practices that can help F nna is a fourth grader with exceptional intellectual potential. But she’s preoccupied much of the time in class, seemingly daydreaming. When not daydreaming, she’s o en disruptive. When she is on task, she’s easily distracted by other children.
https://experiencematters.blog/2011/02/07/the-6-levels-of-proactive-support/1102_6levelsofproactivesupport_2/
I am an experience management transformist, helping organizations improve business results by engaging the hearts and minds of their customers, employees, and partners.
http://www.proactive.support/
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