Silverstripe Support Ticket System

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Support : SilverStripe Platform / Support

    http://support.platform.silverstripe.com/
    SilverStripe Platform allows web teams to focus on creating brilliant applications. More information about SilverStripe Platform

Contact - Silverstripe

    https://www.silverstripe.com/contact/
    See all the features and benefits of Silverstripe CMS, our highly customisable, flexible, and easy-to-use content management system. Demo Try an enterprise demo which incorporates a robust selection of modules which demonstrates the power of the Silverstripe CMS.

Support · SilverStripe Platform Docs

    https://docs.platform.silverstripe.com/support/
    When your stack is created, nominated users in the stack schedule will receive login credentials for the Helpdesk. This is where you can raise issues, requests or bugs related to your stack or the Platform. Alternatively, you can email [email protected] directly to raise a ticket with us.

Help & Support » SilverStripe

    https://www.silverstripe.org/community/support/
    Support Documentation for developers. doc.silverstripe.org Searchable developer documentation, how-tos, tutorials, and reference; api.silverstripe.org API documentation for PHP classes and properties; Other popular developer resources. Download and installation Upgrading System requirements Changelog Roadmap Release announcements

FAQ · SilverStripe Platform Docs

    https://docs.platform.silverstripe.com/development/faq/
    Sensitive data such as API credentials should never be stored in the public root of the website. Instead these should be added into the environment file which is managed by SilverStripe Platform. You can add public values to this file in the variables section of the Dashboard, or if you’d like some hidden from view, by submitting a Helpdesk ticket.

Sectigo® Official Site Ticketing System

    https://sectigo.com/support-ticket
    Lighthouse Global Case Study In 2018, Lighthouse enlisted Sectigo to supply, discover, and manage high volumes of digital certificates across servers, devices, internal applications, clients, and website—from a single pane of glass.

SilverStripe Documentation Silverstripe CMS Documentation

    https://docs.silverstripe.org/en/4/
    The SilverStripe Framework, Content Management System and related websites are open source and welcome community contributions. Bug Reports Report bugs or problems with SilverStripe, feature requests or other issues.

If you offer support, you must have a support ticket system.

    https://www.salesforce.com/products/service-cloud/best-practices/support-ticket-systems/
    Support ticketing is a system that allows you to provide support to customers, partners, and internal employees more efficiently. Think of a ticketing system as a digitized version of asking a customer to take a number and get in line: You staple that number to the person’s complaint and use it to track the issue all the way through its resolution.



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