Searching for Sharepoint Support Tickets information? Find all needed info by using official links provided below.
https://support.office.com/en-us/sharepoint
Help and support for the Microsoft SharePoint app on PC, Mac, and mobile. Find how-to articles, watch video tutorials, and get the most out of your Office 365 subscription.
https://concurrency.com/blog/february-2019/create-a-simple-ticketing-system-in-sharepoint-onl
Feb 12, 2019 · Before I get into how to create a simple ticketing system using SharePoint Online and O365, I'd like to first point out some of the limitations of using this system: There is no way to reopen a ticket that was erroneously closed (at least not in the boundaries of my imagination--please comment if you have any ideas!)
https://sharepointmaven.com/how-to-create-help-desk-solution-in-sharepoint-out-of-the-box/
Sep 21, 2017 · Another thing that will be cool for your Help Desk SharePoint list is the ability to track comments. For example, say, one of the fields in your Help Desk list is the Comments field. As the ticket is assigned and re-assigned, people need to update the comment section. However, you do not want to loose the previous users’ comment.
https://collab365.community/create-ticket-management-system-using-sharepoint-powerapps-flow/
Aug 21, 2018 · Use a SharePoint Issues List (with views) to store the tickets. How to assign the tickets to the support staff. How create a Supervisor view of the tickets so they can manage new tickets. How to create a mobile application in PowerApps showing them their tickets. So here we go, here is brief overview of the solution and how I achieved it.4.9/5(5)
https://gallery.technet.microsoft.com/office/Trouble-Ticket-Template-7a699eda
Jun 28, 2017 · Trouble Ticket - Helpdesk Template for SharePoint 2013 This is a SharePoint 2013 template for a HelpDesk / Trouble Ticket system. It's easy to set up and customize and it works great for IT service businesses that support multiple external clients.
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