Shared Support Vs Smartnet

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The difference between SmartNet and PSS... - Cisco Community

    https://community.cisco.com/t5/mpls/the-difference-between-smartnet-and-pss/td-p/3078731
    Hi there What is the difference between SmartNet and PSS? in terms of pricing, level of support presented...etc. Thanx in advance . Hi, PSS normally gives the existing capabilities of the Cisco commerce tools to eliminate the need for specialized training or process requirements.

Cisco Smartnet or Vendor-Branded Support: Considerations ...

    https://www.gartner.com/en/documents/822114/cisco-smartnet-or-vendor-branded-support-considerations-f
    This research summarizes the differences between Cisco Smartnet contracts and authorized vendor-branded support contracts, backed by Cisco. This research summarizes the differences between Cisco Smartnet contracts and authorized vendor-branded support contracts, backed by Cisco. ... Cisco "Shared Support" Contracts;

Cisco SMARTnet vs third party alternatives? - Ars Technica ...

    https://arstechnica.com/civis/viewtopic.php?t=1232441
    Jan 29, 2014 · One thing to consider is NBD Smartnet, we switched to self sparing with NBD hardware support, you still get 24x7 TAC support. Even buying some …

Smart Care Dashboard Cisco Services Guide

    http://media.gswi.westcon.com/media/ServicesGuide1.6.pdf
    Cisco Services Guide Why sell Cisco Services? ... support service that is sold by partners and delivered by Cisco. SMARTnet gives you and your customers direct, anytime access to highly ... • New SMARTnet contracts can be any duration over 1 year - facilitating co-termination of multiple contracts.

Mailing List Archive: Re: Shared Support versus Smartnet

    https://lists.gt.net/cisco/nsp/90280
    > can folks tell me about shared support in general? I always thought it was > Smartnet or nothing hence why I'm asking... is this "3rd party Cisco > support" that I've seen advertised a few times? Don't know for sure, but probably yes. > With "shared smartnet", do you lose the ability to contact TAC directly? Yes, according to CCO docs.

What do those Cisco support part numbers mean? - Mostly ...

    https://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
    If you order Cisco support, you are probably familiar with part number prefixes like “SNT” and “SNTP”. I noticed my notes were outdated as to what these prefixes mean when I started seeing part numbers like “C4P” replacing the prefixes I used to expect.

Cisco SMARTnet Service Data Sheet

    https://www.citynet.net/content/file/services_data_sheet0900aecd8042571e.pdf
    Cisco SMARTnet Service is an award-winning technical support service that gives your IT staff direct, anytime access to Technical Assistance Center (TAC) engineers and Cisco.com resources. You receive the fast, expert response and the dedicated accountability you require to resolve critical network issues.

Cisco Catalyst 6500 Series Supervisor Engine 2T Data Sheet

    https://www.cisco.com/c/en/us/products/collateral/interfaces-modules/catalyst-6500-series-supervisor-engine-2t/data_sheet_c78-648214.html
    May 30, 2017 · Product overview. The Cisco ® Catalyst ® 6500 Supervisor Engine 2T (Figure 1) is the newest addition to the family of supervisor engines. The Supervisor Engine 2T is designed to deliver higher performance, better scalability, and enhanced hardware-enabled features.

Can someone give me a basic overview of Cisco SmartNet?

    https://community.spiceworks.com/topic/339389-can-someone-give-me-a-basic-overview-of-cisco-smartnet
    May 23, 2013 · I always recommend the 24x7 support as it is not a big price increase. The base warranty covers hardware support and the product has to be sent back to Cisco first so you can be without it for several days to several weeks. As you had purchased thru Techsoup I would recommend talking to Cisco about pricing for the SmartNet



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