Searching for Service Level Agreements For Technical Support information? Find all needed info by using official links provided below.
https://www.qualys.com/support/sla/
Changes to Support. Qualys reserves the right to modify this Cloud Services Support Policy at any time upon thirty (30) days notice to Customer provided that Qualys shall not materially reduce the service levels stated in this Cloud Services Support Policy. Such notice may be provided by email or by posting the revised terms on Qualys’ website.
https://azure.microsoft.com/en-us/support/legal/sla/
Read the service level agreements for individual Azure Services and Microsoft Online Services to learn about uptime guarantees and downtime credit policies. ... Compare support plans Explore and purchase technical support; Get support Create a support ticket; Support community Ask questions, ...
https://searchenterprisedesktop.techtarget.com/tip/How-to-get-the-best-desktop-support-SLA-bang-for-your-buck
Apr 11, 2018 · A service-level agreement (SLA) is an arrangement between the service provider and IT that the service provider will deliver a certain level of support based …Author: Gary Olsen
https://www.cio.com/article/2438284/outsourcing-sla-definitions-and-solutions.html
What is an SLA? Best practices for service-level agreements A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is ...
This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between Company name and Customer for the provisioning of IT services required to support and sustain the product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by …
http://www.jollytech.com/download/Jolly-Technical-Support-Plan-Service-Level-Agreement.pdf
Jolly Technologies Service Level Agreement Service Level Agreement Rev. March 31, 2015 1 OF 12 ... level of support service, as defined below. Customer is not allowed to select different level of services for ... i. Technical Support Plan prices are subject to change without notice. ii. New installation of software license without ...
http://www.wolfram.com/legal/service-level-agreements/enterprise-support.html
May 14, 2018 · Enterprise Support—Service Level Agreement Acceptance. Effective Date: May 14, 2018. Scope. This Service Level Agreement ("SLA") is a policy governing the use of the Wolfram Software Application ("the Software") under the terms of the Wolfram Software License Agreement (as defined below) between Wolfram Research, Inc., represented by the Wolfram Technology Group department, …
https://help.mypurecloud.com/articles/service-level-agreements/
The Technical Support Handbook and Service Level Agreements sets out the expectations between Customers and PureCloud Technical Support. × Close × Close. PureCloud Resource Center.
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