Scheduled Autosupport

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When and where AutoSupport messages are sent

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-5D5E1628-188C-4972-B06D-FAE63FC072EC.html
    AutoSupport sends messages to different recipients, depending on the type of message. Learning when and where AutoSupport sends messages can help you understand messages that you receive through email or view on the My AutoSupport web site.

scheduled autosupport - Dell Community

    https://www.dell.com/community/Enterprise-Support/scheduled-autosupport/td-p/6824309
    Hello, i've got an email from my datadomain and send to [email protected] as well. i'm not sure why the datadomain send out such email, what is this? it looks like self proactive system check, is it correct? any attention should i pay? thanks, William

How to suppress automatic case creation during scheduled ...

    https://kb.netapp.com/app/answers/answer_view/a_id/1030447/~/how-to-suppress-automatic-case-creation-during-scheduled-maintenance-windows-
    An AutoSupport feature is available that prevents unnecessary cases from being created by AutoSupport messages during a scheduled maintenance window. To make use of this case suppression feature, the storage administrator generates a manually invoked or 'user-triggered' AutoSupport with a specially formatted message text string MAINT=<x>h, ...

TR-4444: AutoSupport and AutoSupport On Demand ...

    https://www.netapp.com/us/media/tr-4444.pdf
    AutoSupport is a mechanism that proactively monitors the system health and automatically sends messages to NetApp technical support, the internal support organization, and support partners. The AutoSupport tool from NetApp Support is one of the most important troubleshooting tools …

AutoSupport case suppression during scheduled maintenance ...

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-BBB94CF4-76D6-4510-BD78-46CA1519E7A9.html
    AutoSupport case suppression enables you to stop unnecessary cases from being created by AutoSupport messages that are triggered during scheduled maintenance windows. To suppress AutoSupport cases, you must manually invoke an AutoSupport message with a specially formatted text string: MAINT=xh.

EMC Community Network - DECN: Gathering Autosupports

    https://community.emc.com/docs/DOC-30527
    Nov 26, 2013 · Manually sending an autosupport. Some circumstances may prevent Datadomain support from receiving autosupport Emails. This can be due to company security policies or the mail server is not able to proxy the autosupport out-bound [possibly due to …

When and where AutoSupport messages are sent

    http://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-5D5E1628-188C-4972-B06D-FAE63FC072EC.html
    AutoSupport sends messages to different recipients, depending on the type of message. Learning when and where AutoSupport sends messages can help you understand messages that you receive through email or view on the Active IQ (formerly known as My AutoSupport) web site.

Troubleshooting AutoSupport

    https://library.netapp.com/ecmdocs/ECMP12481618/html/GUID-02C6F1DF-A94C-4FCE-9CED-B6B977582643.html
    If the attempt to send the regularly scheduled AutoSupport message fails, the Most Recent Result attribute updates to Retrying. The StorageGRID Webscale system attempts to resend the AutoSupport message 15 times every four minutes for one hour. If after one hour a message is not sent, the Most Recent Result attribute updates to Failed.

AutoSupport collection methods - NetApp Support

    https://mysupport.netapp.com/NOW/public/eseries/emw/GUID-D2266DBC-1835-41DF-84AE-D8C32CEF50E4.html
    Note: For the scheduled AutoSupport data collection to occur, the Storage Manager Event Monitor service (called SMmonitor daemond on UNIX/LINUX) must be running on at least one storage management station with access to all the AutoSupport-enabled storage arrays.

EMC Community Network - DECN: Data Domain - Hostname ...

    https://community.emc.com/docs/DOC-79571
    Nov 20, 2019 · Daily Alert Summary : All Okay scheduled autosupport (hostname.emc.com) The hostname can be added manually with # autosupport set subject-tag <tag>. The only special characters allowed by this command are dash (-) and underscore (_), so dots in a fully qualified hostname will need to be replaced with one of those. When the subject-tag is set ...



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