Sas Tech Support Sla

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Support Services and Policies SAS Support

    https://support.sas.com/en/technical-support/services-policies.html
    SAS Technical Support Services and Policies. At SAS Technical Support, our mission is to "help our customers make the best use of our software products through effective and responsive support, active advocacy, and a broad and flexible range of self-help resources."

SAS Technical Support SAS Support

    https://support.sas.com/en/technical-support.html
    SAS Technical Support Services & Policies. Our mission is to help you make the best use of SAS software through effective and responsive support, active advocacy, and a broad range of self-help resources. Get the details

Premium Support SAS

    https://www.sas.com/en_us/services/support-offerings/premium-support.html
    (SAS Standard Support) We also offer a menu of optional services to supplement our SAS Premium Support services. With SAS Premium Support, you can protect the value of your SAS Analytics investment, mitigate operational risk to your SAS platform, minimize business disruptions – and devote more time to providing business value.

Service Level Agreements

    https://its.ucsc.edu/sla/
    The Service Level Agreements (SLAs) reflect our client-focused, services-based commitment to you. We commit to: Document and publish the technology services that ITS provides.

SaaS SLAs: What you must have in an agreement

    https://searchcloudcomputing.techtarget.com/feature/SaaS-SLAs-What-you-must-have-in-an-agreement
    May 22, 2012 · Learn what to expect from a service-level agreement when looking to providers for Software as a Service. Like any legal document, a service-level agreement can be complex and confusing. ... Dig Deeper on SaaS support and licensing. Best practices for negotiating a SaaS SLA. By: ... The 2019 tech job sector saw consistent growth and job ...

How SAS Support Communities can expedite your tech support ...

    https://blogs.sas.com/content/sasdummy/2016/06/02/ask-sas-support-communities/
    Jun 02, 2016 · If you've used SAS Technical Support, you might be aware of their policies around response times.Support tracks can have different levels of severity, and the more severe tracks have a quicker SLA (service-level agreement, or promised response time.)

Contact Us SAS

    https://www.sas.com/en_us/contact.html
    From requesting price quotes to finding training courses, this is where to start when you have a question about SAS. Get information on locations, training, buying our software and more.

SAS to ASP - SAS Support Communities

    https://communities.sas.com/t5/ODS-and-Base-Reporting/SAS-to-ASP/td-p/2276
    We are trying to connect to a SAS dataset using an ASP(Active Server Pages) page with VBScript as the scripting language. We are on windows 2003 server running IIS. We use the SAS version 9.1.3. We have Base SAS on the IIS server and also have added the ODBC SAS driver. I have tried using the SAS L...

Technical Support

    https://safenet.gemalto.com/technical-support/
    Access Articles & Downloads . Use our Customer Support Portal to search for knowledge, download software and drivers, manage support cases, and more.

Microsoft Software Assurance - Support Incident Submission

    https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
    Mar 19, 2019 · The SA support offering is governed by Microsoft's current Software Assurance terms and conditions. The terms and conditions are subject to change. For more information, see the Microsoft Product List and Product Use Rights available on the Microsoft Volume Licensing Web site.



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