Searching for Red Hat Support Options information? Find all needed info by using official links provided below.
https://www.redhat.com/en/services/support
Red Hat Support Go beyond support by engaging with our experts . Our teams collaborate with you to ensure you accomplish your goals with Red Hat solutions. The relationship we build with you is designed to provide you with the tools and resources you need to find success on your IT journey.
https://access.redhat.com/solutions/4976
What maintenance and support options are available for Red Hat Enterprise Linux 3? Unable to register my RHEL 3 Server ; Resolution. In accordance with the Red Hat Enterprise Linux Errata Support Policy, the regular 7 year life-cycle and the Extended Life Cycle Support (ELS) of Red Hat …
https://access.redhat.com/support/
Red Hat provides support and maintenance during stated time periods, allowing customers and partners to effectively plan, deploy, and support their Red Hat products. Red Hat JBoss Supported Configurations View supported configurations for Red Hat JBoss Middleware products.
https://connect.redhat.com/about/faq/what-are-rhel-7-support-options
For production environments, they are Self, Standard, and Premium. Note that Standard now includes Red Hat Software Collections, and Premium includes Red Hat Software Collections and the Extended Update Support (EUS) Add-On at no additional charge. For developer environments, the available support options are Professional and Enterprise.
https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/6/html/deployment_guide/sec-configuring_the_red_hat_support_tool
The Red Hat Support Tool, unless otherwise directed, stores values and options locally in the home directory of the current user, using the ~/.redhat-support-tool/redhat-support-tool.conf configuration file. If required, it is recommended to save passwords to this file because it …
https://access.redhat.com/support/offerings/production/sla
3 In order to provide you with 24x7 coverage, Red Hat requests that you identify a dedicated point of contact who will be available until the issue is resolved. NOTE: Severity 2 issues are not automatically set to 24x7 coverage after filing a support case, and 24x7 …
https://www.redhat.com/en/services/support/technical-account-management
Enhanced support for Red Hat OpenStack Platform Deployments for telco, NFV, and critical applications can often benefit from a dedicated support team who know your environment. Our team can be on a call with you within 15 minutes of reporting an issue and maintain continuous contact until resolution.
https://www.redhat.com/en/about/value-of-subscription
Support levels include premium, standard, and self-support (available only in certain regions and on Red Hat Enterprise Linux Server Entry Level). Red Hat also offers support services that can be added on top of your subscriptions, for a customized package.
https://www.redhat.com/en/about/subscription-model-faq
A Red Hat subscription includes support services. When you purchase a subscription, you choose a level of support services to cover specific use cases and environments. Available support levels include premium, standard, and self-support (available only in certain regions and on Red Hat Enterprise Linux Server Entry Level).
https://www.redhat.com/en/store/linux-platforms
Red Hat® Enterprise Linux® is the leading open source alternative to proprietary operating systems. It's a reliable, modern IT platform that lets you deploy applications on physical hardware, in virtual machines, and in cloud environments.
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