Production Support Itil

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Deal With Production Issues - The ITIL Way

    https://www.slideshare.net/linpeizhang/deal-with-production-issues-the-itil-way
    Mar 15, 2010 · Introduce the Incident Management and Problem Management concept of ITIL; Descript how to management Production Issues with ideas from ITIL Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising.

An Implementation of ITIL Guidelines for IT Support ...

    http://www.ijiee.org/papers/329-T133.pdf
    ITIL guidelines are widely used for improving IT service support processes [9]. The ITIL framework was successfully used in [8] for improving the incident management process. The efficient implementation of ITIL framework depends on building or procuring IT tools that can support them. The ITIL process-oriented tools such as workflow management

Home - IT Service Management - ITIL

    https://itservicemanagement-itil.com/
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