Searching for Predictive Support information? Find all needed info by using official links provided below.
https://www.purestorage.com/resources/glossary/predictive-support.html
What is Predictive Support? Predictive Support is a step beyond the proactive support. While proactive support seeks to identify storage issues and bring them to the attention of the customer, with Predictive Support, Pure Storage aims to foresee and resolve issues even before a customer realizes there is a problem.
https://www.gartner.com/en/information-technology/glossary/predictive-support
Predictive support provides synchronous real-time intervention based on continuous monitoring and asynchronous trend analysis to prevent service-impacting events or incidents and guarantee performance and availability. Predictive services reach out to individual customer configurations before specific issues, which may be unknown and unpredictable, manifest themselves.
https://www.predictive.global/support-2/login/
Predictive® Customer Support. In case your organisation has an SLA with Predictive® please login using your assigned credentials to request support. Response times will based on the SLA stipulations. You can always start a support ticket without an SLA by clicking on "Support Ticket", but the response times will be based on reasonable effort.
https://hyken.com/customer-service-strategies/predictive-customer-support/
Jun 26, 2019 · My simple definition of predictive customer support is that the customer gets the support not only before they know they need it, but before the problem ever occurs – because it’s predicted that it will occur.
https://www.cloudera.com/about/services-and-support/support-offering/predictive-and-proactive-support.html
Predictive and proactive support Your data is a strategic asset, and your success relies on the performance and reliability of your Hadoop cluster at the center …
https://wiki.scn.sap.com/wiki/display/BOBJ/8.+Predictive+Support+Alerts
Mar 14, 2018 · Predictive Support Alerts allow SAP to contact you if an issue is found in the latest landscape report that you have uploaded. For example, if you were on a patch version that had a known security vulnerability, SAP could alert you of this and suggest the best patch level for you to move to.
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