Polycom Stun Support

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STUN Support - Polycom Community

    https://community.polycom.com/t5/VoIP-SIP-Phones/STUN-Support/td-p/89217
    Does the Polycom VVX line support STUN for use with Open SIP platforms? We would like to use the 3CX phone system, but 3CX claims they can not remotely provision a Polycom VVX phone because Polycom does not support STUN. Searching on Google, I did find a mention of 66597 Added support …

Polycom Support

    http://support.polycom.com/
    WELCOME TO YOUR POLYCOM SUPPORT PORTAL: THINGS YOU SHOULD KNOW How to get support for Plantronics products including Headsets How to get support for OBi products Where to find information on Voice products What model or type of phone do I have? Where to find the product serial number for Polycom products How to set up an IP Network for Video Conferencing More

Polycom® RealPresence® Access ... - support.polycom.com

    https://support.polycom.com/content/dam/polycom-support/products/uc-infrastructure-support/security-firewall-traversal/release-notes/en/rpad-4-2-releasenotes.pdf
    To support Polycom® RealPresence® Web Suite video conferencing for WebRTC-enabled endpoints, the RealPresence Access Director system provides both Session Traversal Utilities for NAT (STUN) and Traversal Using Relays around NAT (TURN) services.

Polycom RealPresence Access Director™ System

    https://support.polycom.com/content/dam/polycom-support/products/uc-infrastructure-support/security-firewall-traversal/release-notes/en/rpad-4-2-5-3-rn-us-en.pdf
    • STUN and TURN service to support WebRTC video conferencing • Support for Hyper-V virtual environments • Operating system upgraded to CentOS 6.6 • Replaced Oracle JDK with OpenJDK 4.1 CentOS 6.4 Postgres 9.2 Java 7u21 ... • Support for Polycom ...

STUN / TURN / ICE Parameters - Polycom

    https://documents.polycom.com/bundle/trio-sfb-dg-5-5-4-AA/page/Skype_for_Business_Deployment_Guide/Network/TOC_STUN_TURN_ICE_Parameters.htm
    The translation is provided for your convenience only. Neither Google nor Polycom shall be responsible for translated content or for the performance of the translation tool. If you require further assistance on non-translation issues, please contact Polycom support. Note: Translated documents are …

How to Receive Polycom Support.

    https://support.polycom.com/content/support/contact-us.html
    Technical Support and Repair Services Online If you work directly with Polycom, log into the Support Website to open an Online Service Request . You must first register your Polycom product online before the serial number is available against a Service Request.

Polycom Trio 8800

    https://support.polycom.com/content/support/north-america/usa/en/support/voice/polycom-trio/polycom-trio-8800.html
    Polycom recommends that you do not deploy UC Software 5.4.4AA with the Polycom Trio Visual+ system and use UC Software 5.4.4AB and newer instead. If you have any questions, please contact your Polycom support representative. As of January 2017, Polycom began shipping the Polycom Trio 8800 with a new MAC ID/Serial Number range.

Polycom VVX 500 - Polycom Support

    https://support.polycom.com/PolycomService/support/us/support/voice/business_media_phones/vvx500.html
    Microsoft qualification may fall behind Polycom Generally Available dates for UC Software, hence we request customers to check whether a release has been qualified before deploying new software. For all latest Microsoft qualified Releases Visit Polycom UC Software for Skype for Business Deployments page for a list of qualified releases.

NAT traversal on IP331 - Polycom Community

    https://community.polycom.com/t5/VoIP-SIP-Phones/NAT-traversal-on-IP331/td-p/3927
    STUN is not supported in current Version of SIP/UCS Software. In order to add new Feature my only advice would be to contact your Polycom Reseller and work with them to submit a Feature Request once you provide a Business case for this to be possibly implemented into future Software Releases.



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