Searching for Polycom Partner Premier Support information? Find all needed info by using official links provided below.
https://www.polycom.com/products-services/services/customer-care-services/support-services/premier-and-premier-software-only.html
Polycom offers comprehensive support services for all our Video solutions, and as we release our software only solutions, we are introducing a new software support strategy. Premier Software is the support service to complement these products. Premier software support enhances the basic manufacturers 90 day software warranty to a full year of ...
http://ftp.ocs.ru/polycom/services/Service_Description_for_Partner_Premier_Service_Program.pdf
Polycom® Partner Premier Service Program Polycom’s Partner Premier Service Program provides Service Partners with technical telephone support, advance parts replacement, software upgrades & updates, and access to Polycom’s enhanced support portal. A. Technical Telephone Support I. Availability and Operation
https://www.polycom.com/content/dam/polycom/common/documents/data-sheets/premier-service-data-sheet-enus.pdf
Telephone technical support is available during business hours (9am to 5pm, 5 days a week, excluding recognized Polycom holidays) for Poly products covered by a Premier support program. Poly support engineers will remotely provide assistance in diagnosing, configuring, and troubleshooting Poly products covered by the program.
http://www.support.polycom.com/PolycomService/home/home.htm
WELCOME TO YOUR POLYCOM SUPPORT PORTAL: THINGS YOU SHOULD KNOW How to get support for Plantronics products including Headsets How to get support for OBi products Where to find information on Voice products What model or type of phone do I have? ... Customer and Partner access to register products and receive license key codes;
http://www.goldseal.support/polycom.html
Support Hours. GoldSeal support is a Tier 1 and Tier 2 maintenance package, with ownership of escalating to Tier 3 and assist vendor provided hardware replacement. It is staffed by experienced and dedicated technical professionals between 9:00 a.m. to 5:00 p.m. local time within the Continental U.S.
https://community.polycom.com/t5/The-Partner-View/Maximizing-revenue-from-maintenance-and-support-service-renewals/ba-p/72870
Maximizing revenue from maintenance and support service renewals. At one of our recent webinars, we spoke about the fact that maintenance and support contracts make up 38% of technology companies’ total revenues, but how without effective management, this revenue will naturally erode over time.
https://latinamerica.polycom.com/worldwide-collaboration-services/customer-support.html
Polycom offers comprehensive support services for all our Video solutions, and as we release our software only solutions, we are introducing a new software support strategy. Premier Software is the support service to complement these products. Premier software support enhances the basic manufacturers 90 day software warranty to a full year of ...
https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-What-kind-of-support-should-I-expect-from-the-Community/td-p/11736
Question: What kind of support should I expect from the Community? Answer: As explained => here <= QUOTE: The purpose of these forums is to allow community members collaborate and help each other. Questions posted here do not follow Polycom’s SLA / Service Level Agreement guidelines.
https://www.dell.com/en-us/shop/accessories/apd/a7680844
Provided by Polycom, the Premier Family of Support Services delivers consistent, high quality support across all Polycom product lines. Select the level of support required for your organization.⚠ WARNING: This product can expose you to chemicals including Lead, which are known to the State of California to cause cancer, birth defects, and other reproductive harm. For more information go to ...
https://www.dell.com/en-us/shop/polycom-partner-premier-extended-service-agreement-1-year-shipment/apd/aa607517/networking
Polycom Premier Support is entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage. Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem ...
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