Searching for Per Incident Support Microsoft information? Find all needed info by using official links provided below.
https://support.microsoft.com/en-us/help/4457997/microsoft-professional-support-pay-per-incident-faq
Jun 25, 2019 · An incident is defined as a single support issue and the reasonable efforts needed to resolve it. A single support issue is a problem that can't be broken down into subordinate problems. If it can be broken down into subordinate problems, each subordinate problem shall be considered a separate incident.
https://support.microsoft.com/en-us/help/4341255/support-for-business
Feb 28, 2019 · Microsoft Professional Support (pay-per-incident) If you need immediate technical support for your business, Professional Support is available as a single pay-per-incident (PPI) or a 5-pack of incidents. Microsoft experts help you troubleshoot a specific problem, error message or functionality that isn't working as expected.
https://support.microsoft.com/en-us/supportforbusiness/productselection
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https://www.channelpronetwork.com/blog/entry/microsoft-support-cases-itpros-now-499
Microsoft support cases for ITpros now $499. So apparently on 12/1 the price for the IT pro support cases increased from $249 to $499. Wow. Mind you this is not after hours support, this is …
https://support.microsoft.com/en-us/help/4490370/professional-support-pay-per-incident-not-available-for-aad-accounts
Dec 04, 2019 · When the Online Assisted Support (OAS) workflow is used with an Azure Active Directory (AAD) Sign-in there is no option to purchase professional support incidents. The buy now Pay Per Incident (PPI) options are not displayed. You see the following text displayed
https://support.microsoft.com/en-us/help/4032154/mpn-partner-support-n-1-policy-for-on-premises-products
For Pay Per Incident, all support options are available, including non-security updates and program / no-charge support. Mainstream Support lasts for the first 5 years. MPN product support incidents and Internal Use Rights (IUR) can only be used during the mainstream support phase.
https://mbs.microsoft.com/customersource/Global/GP/Pages/Item-Support.aspx?TermStoreId=544159fc-6634-48e2-9a1d-1d77dceec34c&TermSetId=5521126c-27b5-4aa6-9daa-96bb01250b7d&TermId=1b9ff137-b1a7-41b9-aae5-df0af9fb333d&UrlSuffix=Support_Incident_Defined
Send a Question to the Community. Can't find a solution yourself? Send a question to the Community and receive answers from other customers, partners, MVP's, and Microsoft employees.
https://blogs.msdn.microsoft.com/paulfo/2010/02/23/do-you-know-how-to-get-microsoft-technical-support/
Feb 23, 2010 · Support is purchase directly from Microsoft and is initiated by phone only. This is effectively the same as a Professional Pay per Incident but occurs outside normal business hours. MSDN/TechNet Subscription Incident Support. Depending on the style and level of your subscription you have between 2 and 4 incidents available for your use.
https://redmondmag.com/articles/2014/12/01/microsoft-ups-support-costs.aspx
Dec 01, 2014 · Microsoft quietly raised the price of its Professional Support services for its U.S. software customers to $499 per incident. No apparent notice was given of the price increase, which previously stood at around $249 per incident. Support prices for small and medium businesses,...
https://blogs.msmvps.com/bradley/2014/12/02/microsoft-support-cases-for-itpros-now-499/
Dec 02, 2014 · Microsoft support cases for ITpros now $499 On December 2, 2014, in news , by susan So apparently on 12/1 the price for the IT pro support cases increased from $249 to $499.
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