Pelco Support Tech

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Contact Us Pelco

    https://www.pelco.com/about/contact-us
    Please find the contact in your region or complete the form at the bottom of this page and we will contact you within one business day.

Open a Support Case Contact Pelco Support

    https://www.pelco.com/open-a-support-case
    Frequently Asked Questions Open Support Page. Look no Further for the Best Customer Support Available

Pelco Customer Support Portal

    https://pelcoserviceandsupport.force.com/community/s/
    Use Pelco Device Utility 2 software to detect Pelco network IP cameras. Definition of the I Frame Interval; What is the default IP address for Pelco IP cameras? How to configure an Axis camera “Primary” stream, “Secondary” stream, and motion detection for use with VideoXpert.

Schedule Advacned Support Callback - support.pelco.com

    https://support.pelco.com/s/schedulecall
    Use our call scheduler to setup an appointment for an Advanced Support Engineer to call you within a future 1 hour time window, for the product line and from the support region of your choosing. Call scheduling is currently reserved for customers with pre-existing support cases that require assitance from the Advanced Technical Support department.

VideoXpert: Troubleshooting live stream issues - Pelco

    https://support.pelco.com/s/article/VideoXpert-Troubleshooting-live-stream-issues-1538586709348
    Apr 11, 2019 · If Step 4 is successful pull the logs from the OpsCenter from the below location and contact Pelco Technical Support. C:\ProgramData\Pelco\OpsCenter\* Note: The ProgramData folder is a hidden Windows folder, to reveal it click Start > Control Panel > Folder Options > View > Select Show hidden files, folders, and drives > click Apply then OK. ...



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