Outsourcing Software Support

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SupportYourApp Support Outsourcing Center (BPO)

    https://supportyourapp.com/
    Customer Support Outsourcing service exclusively for software developers. Strong knowledge, robust CRM and free calls, dedicated remote team. This is what makes us the best choice for any independent software developer as well as enterprise.

Customer Support Outsourcing SupportNinja

    https://www.supportninja.com/customer-support
    Outsourcing customer service and technical support helps you focus on what you do best: Growing your company fast. Our Ninjas will make sure that fast growth doesn’t cost you high customer churn, expensive full-time support teams, or a backlog of unanswered technical questions.

Outsourcing Support the Right Way - HelpU

    https://www.helpscout.com/helpu/outsourcing-customer-service/
    Outsourcing isn’t a way to hand off support to someone else and wash your hands of it. A successful outsourcing arrangement is a partnership that requires work on both sides. Communicate regularly, continually train, review quality, and work with your external provider to get the most out of your investment in them.Author: Mathew Patterson

Outsourcing & Support – ASG

    https://www.asgcrm.com/outsourcing-support/
    We provide support for our implementations and also for other partners’ implementations, on all levels: Level 1, Level 2 and Level 3. When it comes to Dynamics CRM Software Support, we recognize that a flexible, affordable assistance service is essential for any organisation.

Outsourced Software Support Help Desk Outsourcing

    https://www.ghdsi.com/software-support
    Non-Standard Applications / Systems. We can provide support at one of these levels: Call Routing Only: Using this approach you are providing a single point of contact to your callers.We are taking the call, logging the call, and simply escalating to your internal team according to pre-defined processes.

Outsourcing Your Support Process: Good, Bad or Both?

    https://www.touchsupport.com/outsourcing-technical-support-process-good-bad/
    Outsourcing technical support to an outside provider is something that every business should consider. It doesn’t matter if your business is a fresh startup or a well-established corporation; there are good reasons for outsourcing for any business. But why are more and more organizations outsourcing technical support?



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